Whitegates have been an absolute delight to deal with in the purchase of my new property. I cannot recommend them highly enough. So friendly, helpful and professional. I would particularly like to mention both Emma Sutton and James Owen … both a real credit to the company and both have been lovely to deal with. Thanks very much. David WW :)PositiveResponsiveness, Professionalism

Went out of their way to co-ordinate a few issues to get the property ready for sale while I was away. Would definitely recommend.

I found this agent one of two out of many estate agents that I have come across in the last 6 months to be very professional and ethical, the latter being hard to find in the current crazy market! Well done!

Whitegates have been absolutely amazing. Couldn’t have done it without them!. They saved my bacon on moving day, so appreciate their help. Highly recommend the team, they have all been lovely. Worth every penny. Thank you

Whitegates have been so professional & helpful in dealing with the sale of our property in crewe & great value for the sercive they provide. i cannot recommend them highly enough. I would not mention anyone in particular as at each stage & each contact all were exceptional. Thanks very much for all . gerry keenan

I recently purchased a "But to Let" apartment through "Whitegates". I would like to thank the team for all their assistance through the purchase process, as well as after sales. Also the Lettings team for their speedy and efficient service in finding a tenant and dealing with a couple of minor issues at the property. I would highly recommend this Agent, both for sales and letting management.

I listed my property for sale with Whitegates. My initial inception was with a lady called Emma who was very professional. She told me that my property would be listed in both the Crewe and Nantwich offices which was a necessity from my perspective. I let them take my listing. The first time I phoned the Crewe office I was told that Emma had left. I was disappointed that no one had informed me she was leaving before I agreed to list with them. Fast forward a few months. I took it upon myself to decide that I may be having price resistance, so I reduced the price hoping to get some interest. At some point thereafter, a new Sales person was introduced to me, Sophie Cartwright who was totally professional and found me suitable prospects. A few weeks later I decided to go into their Nantwich branch and I didn’t say WHO I was but asked for information on my property details only to be told that they don’t have any details and that it was in the hands of their Crewe office. No info at all was available! I wasn’t even given the telephone number of the Crewe office let alone offered a print out of the property details from their computer. To say that I was disappointed is to say the least! I contacted the Manager at the Crewe office and he told me that that wasn’t good enough and he would be having words with the Nantwich people and he would get back to me. I haven’t heard anything back about the situation since. I’m very disappointed with that especially as Sophie Cartwright put in so much time and effort in getting interested parties to come and discuss sales with me. Unfortunately one of them was in a sales chain of their own where a buyer collapsed the chain by pulling out of a sale and the others property wasn’t sold yet.

Incredibly rude woman constantly spoke over me to the point I could not speak a word! Rude, condescending and very unprofessional! What a way to treat people!

An enquiry for a property asking for offers over £250k was not followed up properly. I received a call which I missed so I called back and left my name and number and which property I was interested in, farrier court. Nobody called back. My property will be on the market for around £270k so my offer for farrier court would have been around that much. Almost a week after I called I get an email saying the property was now under offer. This lazy approach to enquiries means I will never sell a house with whitegates because they’re supposed to be trying to sell for the absolute best offer and if I found out enquiries had gone unanswered I would be bitterly disappointed. Thanks for a disappointing service, I’m just glad I’m not selling with whitegates.