Would Not Recommend this estate agent. I was in a rented property through them. After living in the property 14months. An electrician was sent out to do a check of the property where he found the property to be unsafe due to the electrics not being correctly installed and the property being at risk of setting on fire. This was then reported back to martin and co. I have since vacated the property in April and I have had to fight to try and get my deposit back it is now June and I am still fighting this. On receiving the check out report they have deducted the majority of my deposit stating that the property needed bathroom work (the electrics) and a deep clean. The property was left in a clean state which I do have evidence of. However martin and co have new images of the property which do show it being dirty but this has clearly been caused from the work men who have ripped ceilings and walls down to fix the electrics and then replastered the property. I have disputed this with the letting agent to be told its not there problem anymore. They have no documentation regarding any of the issues that was reported in the property and are basically making me out to be a liar. Do Not Use Martin & Co, if you want a fair and reliable letting agent. There customer service is shocking and extremely rude at times.

Not a very professional letting agency

Angela rude as hell and they uphold your deposit when they let you properties full of damp, mildew, mould then blame cleaning for deduction of holding deposits. AVOID this company at all costs.

Run from this letting agency as far as you can. I have been letting shared accommodation for over decade but this letting agency is the worst and discriminatory with no interest in tenants. Their solution for sorting out problems is to get rid of tenants. They do not care at all.

Very disappointed with this company. My partner phoned up regarding a flat we were interested in, and the first question he asked was whether the owner would allow a couple sharing. We were told this wouldn't be a problem, so I drove for an hour and a half to come and do a viewing. The gentleman who showed us around was very nice, however he did arrive around 20/30 minutes late, leaving us stood waiting outside in the rain. After filling out the tenancy application form, we were then told that the owner would not allow a couple sharing after all. What a waste of my time.

Absolutely shocking

Hot water isn’t working, no heaters working, fire alarms rings for 2 hours and no one from the office answers the call. Light of the washroom have stopped working. Whole house has been complaining to sillars property. They have stopped answering our calls and responding to our emails. The electrician said that they the work is out of their contract as something is off from outside of the building. The office opens at 9:30 am and the women answering my calls said it opens at 9:45 am which isn’t true. For more than 2 hours the fire alarms rings but there is no response or action taken until it’s convenient for them.