Sillars have managed our small block (12 flats) for 4-5 years now. After a few teething problems caused by staff changes over the first few years, there is now continuity and they are providing very good service indeed.

Very helpful

Good property rental company

Attentive staff!

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

Disappointing experience… generally ok through tenancy… always polite and friendly but only an average response to rectifications of issues. End of tenancy charges unreasonable. So be cautious with your reports and records of what you’ve done to leave the property in the same condition as you’ll definitely need it!!! I thought if I queried anything then my whole deposit would be withheld but I think it’s actually just the disputed amount… so please make sure you dispute… don’t let them take what they don’t deserve!