Luke and the team at northwood,we're absolutely lovely to deal with. Kind,informative,extremely helpful and amazing when we were looking for our perfect 1st home. They helped us every step of the way and went beyond to ensure everything was perfect and as smooth sailing as possible. I highly recommend northwood to anyone looking to buy or rent. The service is wonderful and the agents are a joy to deal with. Thankyou luke for all your support,care and help through the entire process. We are extremely greatful,you have no idea 🥹
From the time of arranging the viewing to leaving at the end of the tenancy, Northwood have been fantastic. A special thank you to Luke Russell, Alfie Lawrence and Ben Saunders.
Alfie Lawrence is brilliant, was very professional in handling my washing machine issue at my house.Alfie you tirelessly walked with us till it was sorted,thank you so much.you are an excellent manger keep up the good work.
Used Northwood to rent a property and really impressed with Ben, Luke and the rest of the team. Highly responsive and professional throughout the process. Very impressed with the thoroughness of the provided inventory and the fact that there's a web portal to log any maintenance issues. A far cry from estate agents I've had to deal with in the past...
Archie Blackler @ Northwood was fantastic getting my house sold. Im selling from overseas so potentially its tricky with the time and space differences - but he handled it all really well.
Archie was wonderful - he guided us and chased solicitors and did everything that was needed. He even went over and above and made sure that the property’s heating was regularly on to avoid any problems. He did all this while keeping light hearted, something which is needed during the house buying process!
At a time of great stress and upheaval Archie Blackler made the purchase of my new home so easy - my congratulations to Archie and all the staff on a first class service, delivered with the customer top and centre. Well done and thank you Northwood.
Thank you again to the Northwood staff who have helped me let out my two local properties. Very helpful and always kept me in the loop. :):)
We are landlords of a property and have rented it through Northwood Bassets for nearly 10 years. This year we had a catastrophic flood which meant the tenants had to move out and the whole property needed drying out and renovating. During this stressful time Ginny Otton was amazing. She handled all of the liaising with various tradesmen and managed the whole situation brilliantly. She gave a realistic timescale to get the property occupied again and kept us updated throughout. After 8 months the property is now occupied again. Our interactions with Ginny have been totally positive throughout this stressful time and we would recommend Northwood Bassets.
Luke and the team have really helped me regarding a tenancy agreement. The process was not altogether straight forward however they remained patient at all times and communication throughout the whole process was excellent. I would recommend and use again.
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Cheviot House, 69 - 73 Castle Street, Salisbury, SP1 3SP, UK