I'm looking for a flat for my son. We've been looking since before Christmas. We've sent Rightmove requests in for a few properties, and the responses from agents have been mixed - with some not even responding. Intercounty responded automatically, which for a firm their size I'd expect. But then a human (Eloise) got involved, and everything just stepped up from computer efficient, to personal touch. We met her at the flat, she opened the door at EXACTLY the time we'd agreed (literally 15 seconds before), and very professionally showed us around. 4 hours later she has managed communications perfectly, has overseen our application, and confirmed that my son is getting his first solo flat. Could not have been smoother. Very happy.

Kerry Hill came out to value our property, she was very helpful and knowledgeable. Fast response to email, and sent the valuation through the same afternoon. Great service, thanks Kerry.

Whilst looking for a rental property in Saffron Walden, the whole process was perfect from to start to finish, under the meticulous eye of Blake Kingston. Every detail given its due care and attention, Blake ensured our experience was without stress (my partner was 8-9 months pregnant at the time) and dealt with as swiftly as it could be. Always available and extremely personable, he would be a reason for us to use this branch in the future.

Had to renew our tenency last minute after our purchase falling through and Blake couldn't of been more helpful and efficient. Relieving a very stressful time for us. Great service!

Blake and Jade from the letting department have been brilliant with finding new tenants for our flat. Available , professional, promt communication and friendly. Both went the extra mile. Thank you. We would definitely recommend 10/10

Absolutely great service,would highly recommend have bad experiences with estate agents in the past this was a breath of fresh air

Outstanding

We dealt with Olivia Burnham during our purchase of dream home in perfect location - Olivia could not have supported us more efficiently or kindly - just the right balance of professionalism and remembering that this is still someone’s home and not just bricks and mortar. I cannot recommend her and Intercounty more highly.

Probably the best estate agents we've used for any of our moves. Blake was great at helping us find our home and working out any issues with the landlord, and Jade has been an amazing help on moving day, going above and beyond. Would highly recommend to anyone for 5* service.