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Lawrence Rand

A selection of reviews/testimonials by highest rating
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1.00 /5

Most unsupportive and unprofessional company I have ever encountered. Moved in to a house that was covered in mould and had to request the property be cleaned on numerous occasions only to receive a leaflet claiming the mould was down to condensation. When the mould was finally cleaned by a contractor the work done was cheap and shoddy and problems resurfaced almost immediately. Then when it came to moving out we were requested to have the house professionally cleaned, which we did and they came back saying the house was not cleaned to a professional standard supplying pictures they took of the mould and other issues we came to them with at the start of the tenancy. We were then charged out of our deposit for uncleanliness, even down to 1 grain of rice in a cupboard even though we had the whole house professionally cleaned. The deposit was only returned after constantly emailing and asking them for it 22 days after leaving the property. DO NOT USE THIS MONEY ROBBING COMPANY.

Reply from agent

Hello Callum, sorry it’s come to the point you’ve felt the need to leave the review in the first place. Have forwarded the content of the above to our senior property manager who is going to investigate and will then make contact with you to discuss.

Contact details
Sales Phone:

01895 632211

Opening hours

Unknown

Address

106 Victoria Road, Ruislip, Middlesex, HA4 0AL, South East, UK, HA4

No about information available

Our team

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Guild of Professional Estate Agents

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No awards information available

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