No problems with the recent purchase of a house. Plenty of staff so if someone wasn't free someone else would ring . Sometimes difficult to reach Fiona however I found the out of office head office a good service as I could contact after work and someone could come back. Straight and to the point I found useful myself if I ever understood things incorrectly.
The team at this office provided a first class service, they were aware that we had found a property and were keen to sell our property quickly so we did not miss out on purchasing the property we had seen as we had done a couple of years earlier with an Internet based Estate Agents, anyway they delivered we got an offer after the first viewing and we were STC within a fortnight, thanks to their hard work. Going forward they are keeping us updated on a weekly basis and I have the utmost confidence in their ability. Thanks to a superb team effort.
This week I had two viewings with a lovely lady called Sandra. She was extremely helpful and knew each property very well. She gave her honest opinion on matters and allowed us to explore each property at our own pace. She was a breath of fresh air to have, couldn't recommend Manning Stainton Rothwell more from my experience!
Extremely efficient service from the sales team, especially Emma who dealt directly with us.
I met a pleasant and helpful staff , very knowledgeable about the local area , would definitely use them again, with special thanks to Laura and Traciy.
We have recently had an offer accepted on our first home through Manning Stainton Rothwell and can honestly say that they have been the most polite and professional agent we have dealt with. I would have absolutely no hesitation in recommending them, especially Emma who has dealt with us directly and has always been incredibly helpful and a real pleasure to deal with.
A great service from a highly professional team. I would have no hesitation in recommending this branch. I was treated in a courteous and friendly manner throughout my dealings at all times.
Recently used Manning for a house sale. To be clear you are paying for their name to sell your house and not the people showing them around your house. Unfortunately not the best experience but joy the worst either, had an example of viewings cancelled without them informing me, turning up an hour early to viewings without warning us. The lack of knowledge of our house was a bit disappointing from the house viewer, we witnessed her a couple of times and she did not have great knowledge of the house nor show the full house (e.g garage)(Naturally I will be more passionate about the house than someone else, yet for the price you pay I do not feel it was up to scratch). When she wasn’t showing people round it was a sporadic bunch of people - one person could not even find the house despite it having a for sale sign outside of the house). Ultimately, in the end we were the ones in the end who showed the people who eventually bought the house the property and not Manning Stainton. The process once we sold and had an offer was basically redundant as well, would have occasional updates from the move manager (who in fairness was polite and responded when needed). However, I was phoned a day later to say that the solicitors had agreed to exchange (despite me obviously knowing this the day before) so all in all - you are paying for Manning Stainton the brand and basically for a bit of advertising on Rightmove as opposed to really good service in selling your house. I believe the buyers had a good experience with Manning Stainton in general, however, they were shown around the house by us and not them.
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30 Marsh St, Rothwell, Leeds, LS26 0BB, UK, LS26