Marsh & Parsons

I received a highly proffessional & friendly service from Marsh & Parsons Richmond yesterday. I can't praise Alex Hardy enough. Alex listens to his clients and tries to learn their requirements and their lifestyle. This is really very valuable approach in the housing market to find the right property. I highly recommend them.

We recently rented a property with Chris from Marsh and Parsons and had a fantastic experience. We had a short time period to find somewhere and Chris made sure he showed us every option that suited us. He went out of his way to help us, resulting in finding a fantastic property which we are now very happy in. I would highly recommend Chris to anyone looking to rent - he is so lovely and made the whole experience much easier.

I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with four more agents over the next two days (we have an urgent need to move). Chris was by far and away the best agent we dealt with. He was thoroughly prepared, and knew the details of each property inside out. He was personable, and took real time to understand what I was looking for. When arranging a second viewing with him for one of the properties, he was quick, responsive and flexible. He was just a joy to work with! Unfortunately, the property that we have decided to go for happens to be with another agent - but if I could have chosen anyone to rent through, it would be Chris. I spoke to him today to explain, and again, he's been professional, helpful in keeping options open, and just generally lovely. In an industry where agents can have a bad name, I wish there were more like Chris. He was a superstar and I hope he gets the recognition for doing such a good job. Many Thanks, Lisa

Dear Sam & Team, I wanted to express our thanks on the sale of our house. Being able to convince someone that you are the right person to select for the sale of one of their largest assets is important of course, but maintaining that through out the process until closure is what makes the difference. You ‘understood’ our selling situation and were communicative throughout the whole process. Despite tough markets this year we both feel we got the best deal we were looking for (namely a fair price but with the least amount of hassle). We are now able to proceed with our lives in Suffolk and build the family home we have always wanted. Helping us get to this point is what we are grateful for. Thank you (and the team). I would have no hesitation in recommending any of our friends in Barnes to use you and M&P in the future.

Christopher Lilly was my negotiator when I was looking for a new place to rent. He has a good line in chat and humour and I had made my mind up by the third property he had shown me. The negotiations went rather smoothly and as I was looking for a swift move, Chris went out of his way to make sure all parties were happy with all details of the tenants agreement and signed off as soon as was possible and with the minimum of fuss. Recommended as an individual negotiator and recommended as a company.

Sophie and her superb Lettings team found wonderful tenants for our house in Barnes very quickly and achieved a very good rental income. Later, when we decided to sell, Samuel and the Sales team did an excellent job in finding a buyer and negotiating an acceptable price. The sale went very smoothly and it only took five weeks from acceptance to completion. A big thank you to all at the Barnes office!

So impressed with the service received from Ben Hayes (Richmond)

I recently rented a fabulous apartment in Kew, found for me by Ben Hayes in the Richmond Office. As I was about to return to Spain everything had to be done with speed & efficiency and it was. Ben could not have been more professional but also friendly & sensitive to my circumstances. His follow up in helping to get all the paperwork, financials & legalities done promptly and effectively despite my distance was superb. I was an unusually complicated client probably and he could not have been more patient & helpful in ensuring everything got done. It was also done with exactly the right healthy dose of friendliness & humour when both were required! I could not have asked for a better agent to work with.

We dealt with Doug Booth on Lettings at Marsh and Parsons. He's been completely professional throughout the process. He secured us an offer within a week of advertising our place in Richmond. He kept us fully updated. Overall very pleased with our experience. We found it very slick and would definitely use them again. Carol

I have recently purchased a property with the help of Henry Wellbelove at Marsh and Parsons. Henry was a huge source of support and assistance throughout the process and kept me up to date throughout. Thanks so much Henry we couldn't have done it without you!!

Beau was a true asset in our purchase all the way from our initial search to post completion . First class service .