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Marsh & Parsons

1 The Quadrant, Richmond, Greater London, TW9 1BP, London, UK, TW9

Claimed branch
4.9 275 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Adam Smith Google

The team at M&P did a great job selling our property. They had many viewings booked from Day 1 and our ideal buyers were the second to visit. Big thanks to Phil for strategy and keeping us calm throughout, thanks to Parmis for managing the process so proactively and Jack for finding the buyers so quickly.

Reply from Marsh & Parsons: Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Hayley
Lesley Smith Google

Very happy with the marketing and communication. Oliver Paissoni was both approachable and effective resulting in the sale of my flat. Would recommend Marsh and Parsons to anyone wishing to sell their property.

Reply from Marsh & Parsons: Dear Lesley, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
Na Ma Becky Google

⭐⭐⭐⭐⭐ We had an although not complicated but still quite challenging sale, and I genuinely don’t think we would have reached completion without Phil Coombes and Sian Allison from Marsh & Parsons. From the very beginning, Phil demonstrated an excellent understanding of the local market. His advice on pricing, presentation and marketing strategy was consistently thoughtful, realistic and well judged. He has a real feel for the market and knows how to position a property to attract the right buyers. Once the sale was agreed, the transaction proved far more challenging than anyone had anticipated as the legal process was often frustratingly slow, and progress repeatedly stalled. Each time, Phil stepped in personally, identified where things had become stuck, kept everyone communicating and got the transaction moving again. I honestly believe that with a less experienced or less proactive agent, the outcome could have been very different. Sian was equally outstanding throughout the process. She was energetic, proactive and maintained excellent communication with the buyers at every stage. Whenever I became frustrated by the lack of progress, she helped me keep sight of the bigger picture, managed expectations on both sides and smoothed over moments of tension with great professionalism. Her calm approach made a real difference during what was a very stressful transaction. What impressed me most about both Phil and Sian was that they never treated the sale as just another file. They genuinely cared about getting the transaction over the line and were prepared to go the extra mile whenever it was needed. I cannot thank them enough for all their hard work, commitment and professionalism. In a difficult market, they gave absolutely everything to make sure our sale completed successfully. I would recommend Phil, Sian and the whole team without hesitation to anyone looking to sell their property.

Reply from Marsh & Parsons: Dear Na Ma Becky, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sian and Phil. Please do not hesitate to contact us again. Kind regards, Asma
Lisa Srao Google

Sian Allison was incredible to work with. She was efficient, excellent in communicating with my buyer and overall brilliant in ensuring my sale went smoothly. She was very professional and knowledgeable about the market. Overall brilliant experience!

Reply from Marsh & Parsons: Dear Lisa, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Hayley
H C Google

Danny was brilliant at really thinking about his client’s needs. He’s honest and very helpful..

Reply from Marsh & Parsons: We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Hayley
Pippa Johnston Google

We would highly reccomend Marsh & Parsons. Consultant Holly Dewey was very helpful in answering all our questions and organsing our move :)

Reply from Marsh & Parsons: Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
tonebo2002 Google

We had a requirement to move quickly due to a US relocation but without compromising on the sale price. The team were highly focused, tried many ways of making the property appeal to the market, and ultimately achieved a great outcome. Would recommend and use again.

Reply from Marsh & Parsons: Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
Caroline Marshall-Foster Google

We may not have found the perfect place yet but it isn't for lack of trying and Amy has been an absolute hero in trying to relocate me and dogs to the right place. If there are awards for perseverance with a smile Amy would be the winner!

Reply from Marsh & Parsons: Dear Caroline, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
James Partington Google

Holly was great - very efficient at both finding us a rental property and moving us through the process quickly

Reply from Marsh & Parsons: Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Hayley
Claudia Gough Google

I would highly recommend Marsh & Parsons. They looked after my father’s tenancy for over five years, and throughout that time they were consistently professional, friendly and incredibly helpful. The team always provided excellent customer service and were a pleasure to deal with. They were approachable, responsive and always willing to help with any questions or issues that arose. It was very reassuring to know that my father was being supported by such a caring and reliable team. Thank you to everyone at Marsh & Parsons for your kindness, professionalism and excellent service over the years. We really appreciated all of your help and wouldn’t hesitate to recommend you to others.

Reply from Marsh & Parsons: Dear Claudia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Hayley

About Marsh & Parsons

Situated on The Quadrant in the heart of Richmond, Marsh & Parsons Richmond estate agency office provides both property sales and lettings in Richmond, and surrounding areas such as Kew and St Margarets. <br><br> Our experienced team are busy valuing properties in the area, from smart two-bedroom riverside apartments to idyllic family homes set against the backdrop of the impressive Richmond Park. <br><br> Richmond is blessed with plenty of greenery, sporting heritage and riverside walkways, so it's easy to see why it's so popular with families and young professionals alike.

Website: http://www.marshandparsons.co.uk

Our team

Max Kenney-Herbert PR and Editiorial Coordinator at Marsh & Parsons

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