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Ashtons Estate Agency - Redbourn

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

To Nick, Tracie, Rob and Andrew - Thank you! You have all been brilliant in every way. Never have I felt my call was avoided, never have I felt I was a pain in the neck to you (even though I probably was!), never has anything been too much trouble and never have I regretted using you! I originally appointed a different local agent having had 5 quotes. Nick was the only one who just kept in touch - now and then - not intrusive in any way but just to let me know they were there if we changed our mind - and we did. Ashton's service has been honest, prompt and always courteous. In a chain of 6 Tracie was the only agent that actually worked tirelessly to secure exchange of contracts going above and beyond every day. Steady and calm throughout she was always ready to do whatever was needed to keep things moving. Our house is perhaps at the higher end of the Redbourn market and initial guidance from friends was to look at the "higher end" agencies but I honestly couldn't disagree more. Nick, Tracie and the whole office treated us like their only client - I've just heard they're simultaneously dealing with a very large number of other sales/exchanges. I would never have known - it felt like they only worked for me. Honestly - brilliant work guys. Thank you.

Reply from agent

We're glad you enjoyed your experience with Ashtons and thank you for your wonderful review

5.00 /5

Cannot thank everyone at Ashtons enough! From our initial meeting with Nick we felt confident that we were in safe hands. Our photographs were taken with great care and attention to detail and we were very pleased with them Nick, Andrew, Rob and Tracie were friendly, efficient, professional and supportive at all times, keeping us constantly updated We have already referred friends to them and would have no hesitation in recommending them to anyone who is looking to sell their home Absolutely 5 star!

Reply from agent

Thank you Carole for taking the time to leave such great feedback! We wish you every happiness in your new home.

5.00 /5

We had been trying to sell our bungalow for some time with another agent but didn’t seem to be getting a lot of interest. Ashton’s agreed to become a joint agent and things immediately began to lift off, with far more enquiries and viewings than with the other agent. Nick Robinson, our appointed customer link, kept us regularly informed both by emails and phone calls and was always ready with useful and intelligent advice. Despite our property being in immaculate condition and even with Nick’s guidance and all his efforts we still struggled to sell, even with a price reduction, as the property market had dipped at the time. We desperately needed to sell as we had a new home lined up in the South West – and the seller wasn’t going to wait forever! Nick suggested dropping our asking price still further, which we agreed to. Fortunately one of Ashton’s clients showed an interest. They had first viewed our bungalow some months previously but at the time decided against it. Nick tried very hard to get the best possible price for us and we finally agreed a compromise with the buyers (who were fortunately cash purchasers) and the transaction then moved forward reasonably quickly. We are now happily settled in our lovely new home in Dorset. Many thanks to Nick and his very able and professional team.

Reply from agent

Thank you David for taking the time to leave such fantastic feedback. We hope you're very happy in your new home in Dorset!

5.00 /5

We had a great service from Ashtons in Redbourn - with everything from the initial meetings, the valuation, the photos, management of the viewings, selling our house at full asking price (in less than a week), and then keeping us up to date with everything on the purchase: Andrew Gibbons and Tracie Phillips were fantastic. We expected the process of selling and buying a house to be long and difficult but the whole experience from our point of view was easy and very quick. Highly recommended.

Reply from agent

Thank you Emily, for taking the time to leave such lovely feedback!

5.00 /5

We have recently bought and sold through Ashton’s in Redbourn. Despite tricky market conditions Ashton’s helped us through and I can’t fault the service we received. Nick led on the sale and was really fantastic - following up every lead and even finding us a new buyer within 48 hours when our original buyer fell through so that our purchase wasn’t jeopardised . Tracie was also great - ‘hand-holding’ us through the deal and checking in with us afterwards to check all was well. I would recommend the team without reservation- they are really excellent at what they do!

Reply from agent

Thanks Kate for leaving such a detailed review, enjoy your new home!

5.00 /5

The whole team at Ashton’s have been a pleasure to deal with. Always friendly, professional and very helpful. Tracie dealt with our purchase and she was outstanding. She kept me well informed, always a pleasure to deal with and good humour along the way to lighten the stress I can’t recommend Ashton’s enough! Thank you very much. Celia and Allen

Reply from agent

Thank you Celia & Allen for your kind feedback!

5.00 /5

Worked with Nick at Ashtons with the sale and purchase, very helpful and always there to answer our call. Thanks to all the team there and recommend highly.

Reply from agent

Thank you for your feedback Luke!

5.00 /5

I am taking the time to write this review because the team at Ashton's Redbourn were absolutely brilliant, in particular I must mention Nick Robinson and Tracie Phillips. Nick was very professional and clearly understood the market, the advice given to us was spot on and our property sold quickly. Tracie was equally as professional throughout the after sales process and despite some tricky situations in the chain she kept it all together, two great ambassadors of the company. Given our good our experience I recommended a friend to get in touch with Nick who has now also sold quickly and is equally as impressed. Thanks to all the team, we have no intention of moving again anytime soon but when we do we will be in touch....

Reply from agent

Thank you Wendy for taking the time to leave such fantastic feedback. We hope you're very happy in your new home!

5.00 /5

Thanks you Ashtons for your professionalism and friendliness throughout the sale process. Having moved house previously on five occasions albeit mainly for work reasons, this time proved to be the most lengthy and tricky sale for a variety of reasons. I was kept fully informed at all times and therefore did not feel stressed at any time. We completed the sale satisfactorily as expected, but thanks to you guys for second seeing us over the line despite the problems that arose. Well done and thank you!

Reply from agent

Thanks Steven for taking the time to leave your feedback. We wish you every happiness in your new home!

5.00 /5

Nick Robinson gallantly came to my aid and gave me the the best advice so that my property in Caddington was sold quickly and efficiently. It was with another agent and therefore of no benefit to him at all. Estate agents often get bad …

Reply from agent

Thank you Jennifer for your great feedback!

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48 High Street, Redbourn, Hertfordshire, AL3 7LN, UK, AL3

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