Sometimes competent, but forget to turn up to their own viewings and also spring hidden fees on you at the last moment.

They were all nice but when I went to put down my deposit they told me I had to have a guarantor or 6 months rent in advance as it was my first house of my own and rubbish cred score due to mistakes with telecoms in past I said I couldn't have a guarantor not possible not everyone is going to be able to afford 6 months upfront or have a guarantor so what your going to take all there deposits too and not give it back even though you mentioned nothing of costs for signing a contract

very poor customer service when talking on the phone.

I was interested to buy this

I was interested to buy this property and made an offer. Parkers has accepted my offer after 4 days. But within 24 hour they changed their mind and informed someone else has offered more and so we will take that offer, if you do not increase. As they told the new offer is significantly higher than my offer, I was not in a position to make an higher offer. They may be right in taking up the higher offer, but they are wrong in accepting my offer when they knew that someone else has seen the property already and has not made any offer yet. They should have waited for the other person to make an offer before accepting mine. This particular property was in the market for more than 8 weeks when I made the offer and what is surprising is, within a day of my offer getting accepted someone else made a significantly higher offer. There might not be anything dodgy here, but I can't convince myself that everything was in order all the way. I hope they do not do anything like this to anyone else.

Parkers has been a huge letdown. I've been waiting over two weeks for a basic mattress protector quote from Jay Carter, something that should take a minute. Communication is slow and unresponsive. Alice Beavis was just as useless...rude and unwilling to help with simple things like letting a plumber in to fix a leak. Everything was ended up being liased with the landlord directly anyway...not sure what's her purpose other than to delay and annoy tenants. Look elsewhere. Ideally, at an agency that doesn’t rely on fresh uni grads to run the show. They will be the first ones to take your money in exchange for disappointing service.

Rude and impolite agent. I would definitely not recommend to all of you. P.S. please don't sue me.

Can you expect your professional agent saying this? “The rest of the issues you need to speak with your landlord directly please, we do not manage the property or receive the rent.” Parkers will act friendly and helpful until you sign the contract, but once you’re locked in, their only goal is to make you pay more. Their contracts are full of grey areas, vague terms, and hidden traps, evading responsibilities, designed to benefit them at YOUR EXPANSE. Even my lawyer friend pointed this out. Do not sign with them unless you’re prepared to be taken advantage of.

Probably the worst estate agent to rent with in Reading (I cannot comment on the sales department) but judging by all of the other negative reviews left by renters, I'm reassured that the service is genuinely appalling. We received nothing but rude customer service, ridiculous threats that the property had to be left in better condition than before, and deception regarding our tenancy terms. Thankfully, we had a very decent landlord with whom we had a relationship with so we would regularly report back to him, but Parkers Reading made a huge effort to give us a hard time for absolutely no reason for 18 months. On a positive note, the sales departments in the Earley and Woodley branches are amazing, which says more about the management of the Reading branch more than anything else.

Disappointing overall. The agent who came to sell the house on the open day knew nothing about it, hadn't read the Property Fact Form I spent time filling in, and worst of all, when he didn’t know the answer to a buyer’s question, he just made something up. I was standing right there! Incredible. No real surprise, though—this is exactly what I’ve come to expect from estate agents. I think because both the buyer and seller approach the agent, there’s no real requirement to be good at the job. Shame.