Customer service on the phone was great as I was able to book quite a few viewings and met with politeness. That’s what the 2 star is for. However, there were 2 instances I wasn’t informed about viewings being cancelled which ruined the experience. 1st one- if I had not called the day before to speak about a different viewing and mentioned this one, I would’ve travelled there and wasted my time. I got a call an hour before on the day saying it was cancelled. Just not enough notice. 2nd one I was at the door at the time of the viewing and wasn’t informed until I called asking where someone was. I was told I’d been called the day prior to cancel it.. I don’t have any missed calls on my phone and requested why an email wasn’t sent as I travelled from a different city for this viewing. There needs to be more done to make sure people are aware of viewings aren’t going ahead as not everyone lives nearby and have to make prior plans to travel. Send emails and texts if people don’t answer.

Very Average. Their Managed properties are the one the worst in reading. No Service ownership and at last ready to deduct money with cheap reasons.

The photos of the advertisements are very exaggerated. They must be taken when the house was refurbished, also they are using special camera lenses to show the property larger than the reality. There are huge difference between the reality and photos. It is waste of time to arrange vieng and spending resources. I am sure noone buys house from the adv photos.

UPDATE 06 Feb 2020: one month since I reported water leak rotting ceiling and window frame, no actions taken. This Friday it'll be three people/contractors who've come and visited the property and provided quotes to each of the agencies, one being Parkers. Basically, if you can avoid renting that's great, if you can't PLEASE don't use Parkers they're one-way traffic. It's the gift that keeps on giving. Also note: if you can learn from my experience it's great, I'm sure when I leave my property they'll (Parkers) be as brutal and unreasonable as possible to squeeze every penny from us (they work for money and Landlords pay them) BUT if these reviews can make you aware of letting agencies, I'd say my effort is not wasted. ----------------------------------------------------- I've been a long term tenant with Parkers, they're a mixed bag to be honest. Positive: If you report an issue they'll spring into action and get it fixed, Bravo! Things I don't like include: they push hard and early to get tenancy contract renewed. If you want something replaced or change - best of luck! monthly property visits are one way traffic - they'll never find something wrong with the property only designed to investigate if you've done something to the property. Good thing: for a price you can get everything, I wanted a letter for my wife, charged me £60 pounds which will be adjusted against referencing fees, it's just a letter I'll pay referencing don't have to be like that. I think in all fairness Parkers letting is there to support landlords more than tenants, I don't blame them, they make money from landlords not us. I am a long term tenant with Parkers so have tried to keep the above objective.

The photos of the advertisements are very exaggerated. They must be taken when the house was refurbished, also they are using special camera lenses to show the property larger than the reality. There are huge difference between the reality and photos. It is waste of time to arrange vieng and spending resources. I am sure noone buys house from the adv photos.

The photos of the advertisements are very exaggerated. They must be taken when the house was refurbished, also they are using special camera lenses to show the property larger than the reality. There are huge difference between the reality and photos. It is waste of time to arrange vieng and spending resources. I am sure noone buys house from the adv photos.