RMJ clearly demonstrate why you should support high street agents! Yes, online agents are cheap, but possibly being the biggest investment and most stressfull time in a persons life, why cut corners? They found a buyer for my property in less than a week, and when the buyers encountered issues which meant we were possibly faced with putting the house back on the market, RMJ saved the sale! Shane was our dedicated sales progression manager, he frequently kept us updated and pushed the sale from either side whenever neccessary. We successfully exchanged contracts after some hard work but I can confidently say, it was only because of the hard work put in by everyone at RMJ. Thanks!
I am neither a tenant nor a landlord using Robinson Michael & Jackson, but I had a problem regarding a misdirected electricity bill from Scottish Power which became nasty with debt collection agency demands etc. Robertson Michael and Jackson was the addressee. I spoke to Kelly in the Lettings Office, and she couldn't have been more helpful. She spoke to both Scottish Power and the debt collection agency, and has managed (I hope ) to get this resolved. The time and effort she put into this was well beyond the call of duty for which I am most impressed, and indeed very grateful.
My wife and I decided to sell our property with RMJ because we know from previous experience that they always get the sale that you want! They are helpful, friendly and ultimately experts in their field. Shane has been great at managing our sale, very approachable and professional. We wouldn't use anyone else in the Medway area!
Lee and the Team at Robinson Michael & Jackson were brilliant from start to finish in the moving process - we've used them twice now. Both times, they kept us well-informed and were incredibly helpful when we did have any questions. We would definitely use them again.
We had excellent, personal service from Lee and the whole team at RMJ Rainham, from start to finish in selling my mother's property. The property sale was prompted by a bereavement and the subsequent need to relocate my mother to be nearer her family. The sensitivities around this and all the visits by prosepective buyers were handled extremely well and with great understanding. Throughout the period of viewings we were kept fully informed and involved in discussions around market conditions and the likely realistic selling price. Although the market generally was quite quiet for this type of property a steady stream of interested parties were found and eventually a high quality buyer who we were happy to go with. The final twist in the tail was the lockdown because of the COVID 19 crisis, which delayed the exchange and completion process; this was also handled very well allowing us to make sensible arrangements with the buyers to enable a successful completion to take place, for which we were very grateful. We would have no hesitation in throughly recommending RMJ.
I'll recommend Robinson Micheal & Jackson to anyone who wants to buy a property. They were very helpful from start to finish, very professional. Shane has a way of making you feel very comfortable because he keeps you updated with every information you need and he picks up the phone any time you call him. I really appreciate your help. Thanks.
We purchased our buy to let property approximately 6 years ago through RMJ and subsequently used their property management department to take care of the rental for us until the recent sale. I would have no hesitation in recommending them and were very happy with the service provided both with letting the property and for the sale.
A normal but professional valuation from a knowledgeable agent who knew the area and the property market. After signing up the viewings were completed on time and with a reasonable knowledge of the home and it’s potential I think once an offer was accepted the agents kicked up a notch keeping me up to date due the access with all the other people in our chain. Call backs were immediate and helpful I would recommend the agent moving forward
I guess I received the service one expects or hopes to get. RMJ seemed knowledgeable about the local market. Good quality photographs and attractive sales particulars. I was kept updated weekly on the viewings and supported through prices changes and negotiations. In the final stages of the sale Shane as Progression manager was particularly pro-active. I would recommend.
From start to finish it was nothing but a pleasure to deal with Lee, Shane and the rest of the team at RMJ Rainham. Lee was professional yet friendly at our initial viewing and was honest but enthusiastic about our home. At each step we felt we were in control and supported with our decisions. Unlike other agents we had had come to value the house, Lee didn't discourage us when we wanted to test the market at a little higher than he had valued and we felt he would push even harder to make that figure happen. Time was taken to ensure everything was in place prior to us going onto the live market, from the best photographs on the worst weathered day to accurate floor plans and an in depth idea of the improvements made to the property. When we did go onto the market we were flooded with confirmed viewings from buyers ready to buy. Within 5 days we were sold at our asking price!! Amazing!! We had a bumpy road with our onward purchase but the team were always available for advice and help. Lee literally was a shoulder to cry on and Shane kept us regularly updated with everything just for added reassurance. All in all RMJ were the one aspect of moving we didn't worry about and we wouldn't hesitate to recommend them to anyone and everyone. You pay a smidge more in fees compared to others, but you more than get your moneys worth!!
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17 High Street, Rainham, ME8 7HX, UK, ME8