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Robinson Michael & Jackson - Rainham & Gillingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had 4 local estate agents through our door when we wanted a valuation for our home. The RMJ Sales Lady was knowledgeable, enthusiastic and bubbly; just the sort of person i'd want to speak to if I called an estate agent and asked them to explain my home! We had an open day and sold that week. All staff through the sale process have been efficient, professional and courteous. This will be my 11th move, so I know what I''m talking about!

4.00 /5

As one who works with people, it was nice meeting the letting agent Katie who from the very beginning of showing my interest in the property. Her polite and professional manner on the phone, her communication via emails and finally showing me around she was just superb, a breath of fresh air. 👌 …

Reply from agent

Thank you so much for your 5-star review! 🌟🌟 We’re thrilled to hear that Katie’s polite and professional approach made such a positive impression on you. From Kelly & the Lettings Team …

4.00 /5

Nina has been super helpful. She is such a great communicator and is very professional at what she does. Thanks to her our house buying journey was a little less stressful. Thank you, Nina! ❤️ Irmak and Baran

Reply from agent

Hi Irmak and Baran, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Nina provided you with exceptional service. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible. If you have any more thoughts or need assistance in the future, feel free to reach out. We look forward to serving you again! Many Thanks The RMJ Team

4.00 /5

On the whole the service was good. The occassional dip when key staff were not available but no different to many organisations. I'd use them again.

Reply from agent

Hi Graham, Thank you for your feedback! We're glad to hear that overall, you had a positive experience with us, even if there were occasional moments when key staff weren't available. We appreciate your understanding and your confidence in choosing us again in the future.

4.00 /5
Reply from agent

Hi Sylvia! 🌟 Thank you for your review! We're delighted to see your positive feedback. If there's anything specific you enjoyed or if you have any suggestions, we'd love to hear more. We're here to help with any future needs you may have.

4.00 /5

This estate agent has been very helpful with helping me along to buy my own property. The staff were helpful and informative.

Reply from agent

Thank you, Keith for your wonderful review! We’re thrilled to hear that our team was able to assist you effectively throughout your property purchase journey. Providing helpful and informative service is always our goal, and we’re glad we could make the process smoother for you. If you have any further questions or need assistance in the future, please feel free to reach out. Thanks again for your kind words!

4.00 /5

Great company! Very patient , very informative about any updates , so good i even recommend them to family

Reply from agent

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with our team at Robinson Michael & Jackson Estate Agents.

4.00 /5

We dealt with Nina at RMJ in Rainham. Nina was excellent and kept us informed at all times in relation to the purchase of our new home.

Reply from agent

Dear Jeanne, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nina provided you with excellent service and kept you well-informed throughout the purchase of your new home. Customer satisfaction is our top priority, and it's fantastic to know that Nina's dedication made a positive impact on your journey with us. At Robinson Michael & Jackson, we strive to ensure that each client feels supported and informed every step of the way. We greatly appreciate your kind words and your trust in our team. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

4.00 /5

Hi, I am a first time buyer. This was my first house and we'd like to thank the team at the Rainham office for their excellent service espicially Nina Nash. I dont even know the process and I thought I need to stuggle a lot.. But the team was very helpful from the initial state of the process from booking a viewing (Thanks Joe). I have a couple of viewings booked and Once I liked one property and my offer is accepted.. I was represented my Nina nash. I even dont know the process and stages in process. I was given guidence in each pahase and all my doubts were cleared at each phase by Nina. She is so patiently explained each process even when I asked multiple times and differnt options. She guided me very well from end to end. Thank you so much Nina. To anyone considering buying their property..I will highly recommend this company services. Many thanks. Shannu

Reply from agent

Hello Shannu, Thank you so much for taking the time to share your experience as a first-time buyer. We're absolutely thrilled to hear that our Rainham office, especially Nina Nash, provided you with excellent service throughout your home-buying journey. We understand that the process of buying your first home can be overwhelming, and we're delighted that our team, from Joe assisting with viewings to Nina guiding you through each phase, made the experience smooth and stress-free for you. It's wonderful to hear that Nina's patience and guidance were instrumental in clarifying the process and addressing your doubts. We truly appreciate your recommendation, and we're grateful to have been a part of this exciting milestone in your life. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Many thanks again, and congratulations on your new home! Best regards, Lee and the team

4.00 /5

Looking for a property to rent is a very stressful and daunting project to embark on. I had a lot of challenges and disagreements until I came across Ms Ellie-Louise Fletcher. Oh my goodness, this lady is so professional in her dealings, hardworking, supportive and relentless in discharging her duties. Ms Fletcher, always made sure to check up on me with latest updates and assuring me to just believe in the process. I will recommend Ellie-Louise very highly to anyone. I’m so grateful to her for her support until the end

Reply from agent

Thank you for the review George. Kelly & the Lettings team.

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Address

17 High Street, Rainham, ME8 7HX, UK, ME8

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