Hi Guillaume, Thank you for your recent Google review, we're disappointed to see it's negative one which has been left. We understand you rented a student apartment with us back in 2019, we cannot see any feedback about the time at the property and have tried to contact you via email which we've had no response to. We always aim to deliver a great experience and are disappointed if we do not meet expectations. We would love to know why, so that we can deliver a better experience for tenants moving forward. You may reach us anytime at southsea@kingsestates.net or 02392 298 080. Again, thank you for your feedback. Kings Estates, Southsea

Hi Kate, We have just noticed your recent Google review. After searching for your name on our system we cannot see that you have ever rented with us or been a registered applicant previously. If you are leaving this review on somebody's behalf, we would like to investigate your feedback further and the opportunity to talk with yourself and discuss the reason for the negative review. We always aim to deliver a great experience and are very disappointed when we do not meet expectations. Please do not hesitate to make a visit to our branch or contact us via email or telephone to discuss. Kind regards, Kings Estates, Southsea

Hi Gyula, We have just noticed your recent review. After searching your name on our system and emails, we cannot see any previous correspondence or your information ever being registered as an applicant. You can be rest assured that none of the properties advertised with Kings Estates are "Fake" or a "Scam". We also regard ourselves as an honest agent. If you wish to discuss your review in further detail, please do not hesitate to make a visit to our branch or contact us via telephone or email. Kind regards, Kings Estates, Southsea