We were so glad that Martin & Co took over the managing of our rental property from a local agent who sold their business on. Since taking over around a year ago we have noticed how professional and proactive they have been in managing the property and have kept us in the loop on all aspects. In particular, Amy Burley ARLA, of the Plymouth branch has dealt with most aspects and, where we have had issues with a contractor's work, Amy has attended the property and spoken to the tenants and returned to the contractor to resolve the issues in a very satisfactory, professional and timely way, which we are extremely happy with.
I honestly can’t recommend Martin & Co Plymouth highly enough, and in particular Tui, who has been absolutely incredible from day one. From the very start, the whole team were professional, approachable, and consistently excellent with communication. Selling a property can be daunting at the best of times, but they genuinely understand that from the seller’s perspective and made the entire process feel straightforward and stress-free. Tui was amazing from our very first conversation. I explained my previous (not great) experiences with estate agents and what I was unhappy with, and she understood me immediately. She reassured me that this would be a completely different experience — and she absolutely delivered on that promise. Communication was outstanding throughout, often even outside of normal business hours. Feedback after viewings was always prompt, detailed, and genuinely useful. Tui also provided regular reports and clear metrics from the advertising platforms, so I could see exactly how the property was performing, which I really appreciated. We’ve now found a buyer and are nearly at the final step, and that’s entirely down to how smoothly and professionally everything has been handled. Tui made my life incredibly easy throughout the whole process. Honestly, I only wish she was available nationwide; if my next property ends up outside Devon, I’d want her handling that too without hesitation. Massive thanks to Tui and the team at Martin & Co Plymouth. I wouldn’t go anywhere else.
Janine is a always so very helpful and positive a real asset to your company
Really pleased with the level of service provided by Martin and Co to date. All staff I have encountered are friendly, polite and courteous. A special thanks to Olivia who has helped to guide me through the renewal process, Kay, who has kept me updated with viewings and my property manager Abigail who is efficient, helpful and quick to respond to any issues that arise. Apologies if I have missed anyone. My thanks to all.
I have had excellent service from Tracey Needham of Martins and Co in all my dealing with her.
Martin & Co have managed my rental property for several years now and I have been very satisfied with the service. In particular, Amy Burley has provided me with a personal assurance that all aspects of the letting agreement run smoothly for all parties.
I have been renting through Martin and Co since 2020. My property is currently managed by Abigail. She is always very supportive when enquires and prompt in replying to my many questions. This past year has personally been difficult and she will always check in with me when we make contact. You have a great team in the Plymouth office.
Over the year Amy Burley has been managing my property. I am impressed by the way Amy is excellent at communicating with me regarding any problems that might occur and is quick to resolve any issue and the least disruption to the tenant will continue to deal with Martin and Co in the future.
A big thank you to Tui for her help, advice and guidance which enabled me to have confidence in purchasing my property. Once again a massive thank you.
27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4
Website:
http://martinco.comHere at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.