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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We were so glad that Martin & Co took over the managing of our rental property from a local agent who sold their business on. Since taking over around a year ago we have noticed how professional and proactive they have been in managing the property and have kept us in the loop on all aspects. In particular, Amy Burley ARLA, of the Plymouth branch has dealt with most aspects and, where we have had issues with a contractor's work, Amy has attended the property and spoken to the tenants and returned to the contractor to resolve the issues in a very satisfactory, professional and timely way, which we are extremely happy with.

5.00 /5

I honestly can’t recommend Martin & Co Plymouth highly enough, and in particular Tui, who has been absolutely incredible from day one. From the very start, the whole team were professional, approachable, and consistently excellent with communication. Selling a property can be daunting at the best of times, but they genuinely understand that from the seller’s perspective and made the entire process feel straightforward and stress-free. Tui was amazing from our very first conversation. I explained my previous (not great) experiences with estate agents and what I was unhappy with, and she understood me immediately. She reassured me that this would be a completely different experience — and she absolutely delivered on that promise. Communication was outstanding throughout, often even outside of normal business hours. Feedback after viewings was always prompt, detailed, and genuinely useful. Tui also provided regular reports and clear metrics from the advertising platforms, so I could see exactly how the property was performing, which I really appreciated. We’ve now found a buyer and are nearly at the final step, and that’s entirely down to how smoothly and professionally everything has been handled. Tui made my life incredibly easy throughout the whole process. Honestly, I only wish she was available nationwide; if my next property ends up outside Devon, I’d want her handling that too without hesitation. Massive thanks to Tui and the team at Martin & Co Plymouth. I wouldn’t go anywhere else.

5.00 /5

Janine is a always so very helpful and positive a real asset to your company

5.00 /5

Really pleased with the level of service provided by Martin and Co to date. All staff I have encountered are friendly, polite and courteous. A special thanks to Olivia who has helped to guide me through the renewal process, Kay, who has kept me updated with viewings and my property manager Abigail who is efficient, helpful and quick to respond to any issues that arise. Apologies if I have missed anyone. My thanks to all.

5.00 /5

I have had excellent service from Tracey Needham of Martins and Co in all my dealing with her.

5.00 /5

Martin & Co have managed my rental property for several years now and I have been very satisfied with the service. In particular, Amy Burley has provided me with a personal assurance that all aspects of the letting agreement run smoothly for all parties.

5.00 /5

I have been renting through Martin and Co since 2020. My property is currently managed by Abigail. She is always very supportive when enquires and prompt in replying to my many questions. This past year has personally been difficult and she will always check in with me when we make contact. You have a great team in the Plymouth office.

Reply from agent

Thank you so much for taking the time to leave such a thoughtful review and for choosing Martin & Co Plymouth over the years. We’re delighted to hear about your positive experience with us since 2020. Abigail will be especially pleased to read your kind words. Providing prompt, supportive communication and genuine care is something we pride ourselves on, particularly during challenging times, and it’s wonderful to know this has made a real difference for you. Your feedback means a great deal to our lettings team and reinforces our commitment to delivering a professional, responsive, and personal property management service. Thank you again for your trust and recommendation, we’re always here if you need us.

5.00 /5

Over the year Amy Burley has been managing my property. I am impressed by the way Amy is excellent at communicating with me regarding any problems that might occur and is quick to resolve any issue and the least disruption to the tenant will continue to deal with Martin and Co in the future.

Reply from agent

Thank you Rhoda for your five-star review and for taking the time to share your experience with Martin & Co Plymouth. We’re really pleased to hear how impressed you have been with the service Amy has provided while managing your property. Clear communication, swift problem-solving, and minimising disruption for tenants are all key priorities for our Plymouth property management team, and it’s great to know Amy has consistently delivered this for you. Your feedback will be passed on to her and the wider team. We truly appreciate your continued trust in Martin & Co Plymouth and look forward to working with you for many years to come.

5.00 /5
Reply from agent

Thank you Carole for taking the time to leave a five-star review for Martin & Co Plymouth. We really appreciate your support and are pleased to know you’ve had a positive experience with our team.

5.00 /5

A big thank you to Tui for her help, advice and guidance which enabled me to have confidence in purchasing my property. Once again a massive thank you.

Reply from agent

Thank you James for your fantastic five-star review and for sharing your experience with Martin & Co Plymouth. We’re delighted to hear that Tui’s help, advice, and guidance gave you the confidence to move forward with your property purchase. Supporting clients through the buying process with clear communication and expert local knowledge is something our Plymouth sales team takes great pride in. Your kind words will be passed on to Tui, who will be thrilled to read them. Congratulations on your purchase, and thank you again for choosing Martin & Co Plymouth. We wish you every happiness in your new property and are here should you need anything in the future.

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure