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Starkings & Watson - Diss

A selection of reviews/testimonials by highest rating
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2.00 /5

Edit - A weird reply to this that “We have no one of your name on our system”. Seems like you are implying this is a fake review, which I can assure you it isn’t. More shady tactics? We purchased our property from a Starkings & Watson client. Steve showed us around and was super helpful and great to deal with, however from that point on the rest of the experience was only negative. The sales progression team wouldn't stop hassling me in spite of asking them and also my mortgage advisor asking them to stop hassling. We went from viewing to moving in over just nine weeks, while the average is currently at least 5 months for this process, yet I was getting daily calls. When the completion was held up due to needing an indemnity the sales progression team had no clue was I was taking about. They didn't manage the vendors expectations at all leading them to almost pull out of the sale. We did everything requested of us in super speedy time, yet still hassle, hassle, hassle and unnecessary stress. I would never use Starkings & Watson for anything again.

Reply from agent

Hi Steve - I am sorry to read your review. Unfortunately, we have no one of your name on our system. From reading your review, our clients clearly had time constraints, and my team worked hard to match our client's needs, hence the 9 week move. We always act on our clients' instructions. I am more than happy to review the file and see if lessons can be learnt, and you are welcome to drop me a line personally - chris@starkingsandwatson.co.uk. As you can see from our other reviews, our Sales Progression teamwork in a highly stressful environment and receive amazing feedback daily. We are always looking to learn and improve.

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2 Carmel Works, Park Road, IP22 4AS, UK, IP22

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