We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

College and County

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
12.08.2018
Great

College and County, especially Verity Smith, was extremely helpful and very quick to respond to any query I had. Thank you for all the help!

5.00 /5
05.06.2017
Fabulous from beginning to end

From the very first email I sent when I was looking for properties to the check-in/inventory stage everyone we dealt with at College and County was professional, efficient and incredibly sweet and open to our needs/requests. We could not have wished for a better agency. Thank you for everything!

5.00 /5
30.06.2016
Best agency I have come across in Oxford

College and County are the best agents I have encountered thus far in oxford. They are very responsive to maintenance issues, sending a plumber within 20mins on a friday afternoon the other week to deal with a problem. They have been very accommodating with regards to renewing contracts when we wished to stay in the property another year. The team is young and professional. Would definitely recommend.

Reply from agent

Thank you Rose for taking the time to recommend us on this site. The team will be delighted that you have found the service both accomodating and professional.

5.00 /5
06.05.2016
getting help with council tax rebanding

when the council changed the banding on our property without any warning, they expected us, the tenants (as part time students), to pay the difference in cost. When I went in to College and County to get it sorted they were very understanding and helpful. Patrycja chased up the landlady and the council to come to an agreement and we were absolved from having to pay extra council tax. Great service which put the tenants first!

Reply from agent

James, thank you for taking the time to give us feedback. In this instance by bringing this matter to our attention, we have been able to challenge the City Council's new rating for Council Tax following the reconfiguration of the property. This in turn will mitigate the cost for future tenants.

5.00 /5
03.04.2016
Efficient reponsive and effective letting and management services

College and County manage a substantial part of our residential property portfolio. As a chartered surveyor, active in the commercial property field, I am impressed by their professionalism and the efficient way in which they manage our properties and deal with tenants enquiries and difficulties. I have used a number of Oxford letting agents in the past and find College and County to have offered the best service to ourselves and our tenants.

Reply from agent

Thank you Stuart, I am delighted that you find the service you receive from the team to be so strong. I do hope that should there ever be anything that you feel might further improve our offering to clients that you would be quick to point that out too!

5.00 /5
01.04.2016
very professional and responsive agent

I have used College and County for over 10 years to manage my properties. They provide a very professional and friendly service. The management side of the firm have a quick response time and deal with any emergencies that occasionally occur very promptly and efficiently. All the firms used by them to carry out maintenance do so to a good standard and at a reasonable price. When re-letting a property they make sure there are no voids and take great care to ensure the tenants are suitable for the property. Staff members are always easy to get hold of to discuss any problems or concerns with a property and calls are always returned promptly if not dealt with at the time.

Reply from agent

Thank you Jeremy for taking the time to submit your views on the service you receive from the team. I am delighted that you are so confident that the letting and management of your portfolio is in good hands. Please do not hesitate to get in touch should your experience ever be anything less than exceptional.

5.00 /5
08.03.2016
Very pleased with the service from College & County

I've used College & County to manage my property for several years now and I'm very pleased with the level and quality of service I receive from them. They are always quick to respond to me and keep me informed as soon as there are any updates or problems. They are able to sensibly make small decisions on my behalf, but always check with me before committing to larger maintenance or costs. I've found them to be friendly, polite, patient and helpful, which, as a new landlord living in a different city from my property, was greatly appreciated and I continue to be grateful for this I would fully recommend them to any new or existing landlords looking for a great level of service.

Reply from agent

Thank you Greg, for taking the time to give us feedback on the service. I am delighted that you have found the team to be both efficient and friendly. If there is ever anything that you think we could do to ensure your customer experience exceeds expectation, please do not hesitate to let me know! Mark Crampton Smith, Director.

Contact details

Unknown

Opening hours

Unknown

Address

9-10 St Clements, Oxford, Oxfordshire, OX4 1AB, South East, UK

About

Website:

Unknown

We are a multiple Sunday Times award-winning lettings agent in Oxford and our main focus is treating you honestly and fairly, whether you're a landlord or tenant. We believe in ethical lettings. This means no excessive renewal fees, reasonable and justifiable rates, and deposits returned in full where possible.

Our team

Mark Crampton Smith

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available