Feedback on Letting Services

Service was prompt, professional, efficient, with good attention to detail and customer service. Ashleigh Swales was excellent to deal with and would certainly use B&B again as a result.

letting

Despite my misgivings about using a letting agent the experience was very positive, particularly with staff I have had direct contact with.....

8 Hampden Square

I cannot fault the speed and communication from Breckon, we enquired about the property and then a few days later we were viewing it. The next day we had been accepted to move there and within 2 weeks we were moving in. The agents were always quick to reply to any emails/questions we had and they made the moving process very easy. The only constructive comment I would have is that we had to drive over to Oxford to collect the keys on our move in day, we were based in Buckingham and the day was extremely busy - it would have been nice if the agent could have dropped the keys to us on the day.

Rented a property with them. When we moved in the house was a complete disaster and we would be able to give only 1 star as review, but with time they managed to build our trust back and didn't fail us ever since, hence the 4 stars.

Rented a property through Breckon for the past year. Generally a positive experience overall. Callum Hunt has been especially great - professional, friendly and caring (5 stars individually for him). For Brekcon as a whole, 4 stars as a solid service but sometimes quite slow at resolving maintenance issues and issues around inventory at the start of the year. Nonetheless, far better than any other Estate Agents I have used in Oxford.

Consistent

Have been with Breckon and Breckon for a number of years now and have always found them attentive and pro-active. Obviously personnel and hence communication has changed a little over the years but they remain consistent and reliable.

Very good service. Moving between flats (which they both manage) went smoothly.

A good agency

I moved in a flat from Breckon and Breckon earlier in January and I thought that all together they have been nice, organised and quick to respond to our requests and questions before and during our move. The fees that we had to pay as tenants may be higher that some other agencies but I would say that it is so far definitely worth it.

Good service, high reactivity