We have had our keys a week now and me and my partner just want to thank moving works for making the experience go so smoothly. As first time buyers we didn’t really know what we was doing but they explained everything as we went and I feel took on a lot to help us. From start to finish (which was only 8weeks!!) Richard has been brilliant, updating us at all times, getting information we ask for. Just fantastic. So overall, brilliant experience to buying a house which is obviously a very stressful process.
Very good service received from the Moving Works team although we didn’t manage to get a sale within the 16 week contract. The staff at MW have been so friendly and have worked well with us and for us to help secure a sale. We reluctantly have taken our property off the market for personal reasons but do believe that the MW team were doing all possible to secure a sale. Fully recommended for all the right reasons.
Moving Works tried hard to allow me to move in with a massive chain delay; Michelle worked closely with my solicitor and finally I have the keys :)
Used Moving works recently to sell a property, really good service and received really good advice from Philippa throughout the process.. would really recommend this firm
The sale of my property has been quite a shambles from start to finish. Wouldn’t recommend to anyone and certainly wouldn’t ever use this agent in any future house sales. I was pressured by the estate agent to move out of the property daily via phone calls before the sale was even complete. Eventually gave in and agreed to move out as they told me the property would be completing. Ended up having to pay for an empty house 7 weeks longer than I should have. They gave me 10% discount on my fee’s because of the poor experience and the treatment i’d had. My whole experience was completely towards my buyers benefit, constantly guilt tripped to act in their favour, it’s been very stressful. Even today, the date of completion with zero prior communication regarding competition day, I’ve had multiple phone calls asking me to leave work and bring the keys for the house because the new owner was there waiting. No prior arrangement, or to tell me what was required, I believed they already had a key.This is the sale of my first house, so first ever house sale and hopefully I never have to go through this experience again. Certainly wouldn’t be with this company anyway.
Beyond useless, would not trust them with buy to lets. No effort made to inspect properties, property was filthy when we moved in, they lied about many things and it was a complete joke from start to end. Would of hated to be the Landlord living in Manchester (not abroad as was told to us). The neighbours were awful and filthy keeping dogs when we were told they aren’t allowed, we paid for a cleaner to clean the shared hallway and the neighbour pretended to the other neighbours they organised the cleaner, there was some strange connection with the neighbour and moving works (we think their relative worked there). There isn’t a qualification to be an estate agent, it’s a simple job, Shame they can’t get the simple things right.
Awful experience with moving works. Haven’t a clue what there doing an very snotty/ unprofessional over the phone. Would definitely recommend using another local letting agent as these are a complete waste of time
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N1 6DX, UK