Veda of the Blackburn branch made purchasing my first home a smooth and easy process. Clear communication in a friendly and professional manner throughout. I would certainly recommend when looking to purchase a property.PositiveResponsiveness, Professionalism

Had a really good experience of Mortimers, but in particular, Joanne Waddington was brilliant. Went absolutely above and beyond to get us to completion, in a very tricky chain situation. She always called back, and it was obvious she actually cared. Made a huge difference to our experience and can't thank her enough.PositiveResponsiveness, Professionalism

Purchasing our first home was made very easy. Veda was brilliant from the outset. She accommodated our requests for viewings throughout the process, she was able to advise us in situations where we were unsure ourselves about things and she was more than happy to contact solicitors for us to help move the process along. Extremely approachable and would always keep us updated whenever she had new bits of information for us. From Lindsey and Luke we would just like to say a great big thank you.PositiveResponsiveness, Quality, Professionalism, Value

Joanne at the Blackburn was fantastic from start to finish. She kept us up to date regularly and made the whole process a pleasure to deal with. I wish other professionals in the process had been as friendly, helpful and efficient in this process! I think she could teach solicitors a thing or two about great service!! I wouldn’t hesitate in using Mortimers again (as long as I could deal with Joanne) and would hesitate to recommend her to anyone that asked. She Truly is an employee to be proud of and I can’t thank her enough for her wonderful friendly approach!!PositiveResponsiveness, Professionalism

I engaged Mortimers to sell my late mother's house in Blackburn and I was looked after by Joanne Waddington at the Blackburn office (82 King William Street). Within a couple of days of listing, we had 18 viewings booked which led to several offers in the first two weeks. Some of those offers turned out to be speculative and it took some time to weed out the timewasters, but Joanne always responded quickly and professionally to the challenges. We eventually found the right buyers and Joanne completed the deal effectively and efficientlyPositiveProfessionalism

Always keen and on the ball with updates especially when things got sticky! Right up to the last minute! Excellent service from Joanne, Kaitlan, Veda and other staff.PositiveResponsiveness, Quality, Professionalism

From start to finish Kaitlan at the Blackburn branch of Mortimers made buying 118 Paronage Road , Blackburn a breeze. Her communication from offer to completion was excellent and she was a joy to deal with .PositiveQuality, Professionalism, Value

We recently purchased a house through Mortimer's. From viewing to purchasing our new property Veda was amazing. Professional and most helpful. Regular updates and nothing was too much trouble. We will be using Mortimer's in the future .PositiveResponsiveness, Quality, Professionalism

We have had a professional and fantastic experience with Veda banks at Mortimers in Blackburn. As I called it “my favourite estate agent”. We have been in the process of buying this house since April and considering there were some barrows regarding the chain, Veda was on call to chase these up ASAP and she got back to us straight away. The communication has been brilliant and we finally have our happy home and cannot wait for the next adventure. Veda, you are a shining star and work effortlessly to make sure we had the keys as planned. We really appreciate what you have done for us over the past few months and would highly recommend you to anyone purchasing a property with you. The little treat box yesterday was just the icing on the cake. Thank you so so much for everything you have done. I hope your managers see this because you definitely are a shining star and deserve recognition for all your hard work. Thank you again for everything xxxx lee-Ann and ant xxxPositiveResponsiveness, Quality, Professionalism, Value

I am delighted to endorse Mortimer Estate Agents, as a recent house purchaser. Veda was my key contact there and she was immensely responsive, thoroughly professional and always willing to help. She regularly checked in and supported me wherever possible especially in overcoming some last minute issues. She made the whole house buying process easier for us. I am really grateful, Veda, you are a credit to Mortimers, keep up the excellent work!PositiveResponsiveness, Professionalism