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Ryder and Dutton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Overall I was mostly happy with the service Ryder & Dutton provided. However I felt I had to chase up a lot and the house sale only went through when I made contact directly with the solicitors. It took 4 months from the buyer making an offer to completion with no reason given. Laura was responsive to emails and did offer support when needed.

Reply from agent

Thank You Amie for your kind review I am delighted we have managed to secure a sale so quickly and above your asking price. Let’s hope your sale goes through smoothly and Laura will be there every step of the way to assist you with this. Michael

3.00 /5

Overall I was mostly happy with the service Ryder & Dutton provided. However I felt I had to chase up a lot and the house sale only went through when I made contact directly with the solicitors. It took 4 months from the buyer making an offer to completion with no reason given. Laura was responsive to emails and did offer support when needed.

Reply from agent

Thank You Amie for your kind review I am delighted we have managed to secure a sale so quickly and above your asking price. Let’s hope your sale goes through smoothly and Laura will be there every step of the way to assist you with this. Michael

3.00 /5

very cheerful and helpful on the phone and kept me updated by phone and email

Reply from agent

Thank you Lorna for your kind review! We really appreciate your comments!

2.00 /5

Would never return my calls very show and i would just like to add that I'm a cash buyer with a budget of £ 250000pounds

Reply from agent

We are sorry that you have only been able to give us a 2* rating, customer service is hugely important to us, so we would like to contact you so we can understand where we can improve. We would be most grateful if you could contact Tony Boardman, Branch Manager on 0161 652 1234 to discuss.

2.00 /5

Nit the best website in the world for searching for things

Reply from agent

Hi Paul, if you want to let us know your search requirements we can set you up with automated alerts to ensure you don't miss out on any properties you may be interested in. Please email oldham@ryder-dutton.co.uk with your details

1.00 /5

We travelled from London, had the viewing booked weeks in advance due to poor flexibility from the agents, we got stuck driving up and was told if we wanted to view the house it would be 10 minutes we could view, shame as we were excited to view and ready to go won’t be going with Ryder and Dutton again

Reply from agent

Thank you for your feedback, Beth. We’re sorry to hear that your experience did not meet expectations. We would like to clarify that following your initial enquiry on 16th January, we were unable to accommodate your requested viewing date of 28th February, but we did offer a number of alternative options. A viewing was subsequently arranged for 13th March at a mutually agreed time. On the day, we were informed that you would be arriving 30–40 minutes later than scheduled. Unfortunately, due to other pre-arranged appointments, we were unable to accommodate the delay. We did offer an alternative appointment for the following day, 14th March, however we understand this was not convenient for you. We always aim to be as flexible as possible and to provide a positive experience for all customers, and unfortunately on this occasion, we were unable to find a suitable time that worked for both parties. If you would like to discuss this further or arrange another viewing, we would be more than happy to assist.

1.00 /5

Tried selling house with this company few years back after couple of months they found me potential buyer i didn’t even know if that was original I was listening buyer didn’t appoint solicitor yet another 5 months gone waiting for a buyer to buy the property at the end found out buyer isn’t interested put me in a position this company so I have had to get rid of the property quickly sell it on very less price at the end it was fully renovated house because estate agent wasted time. destroyed what I was trying to establish buy sell business collapsed at the end all the fee paid to destroy myself going for this company

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Address

7 Union Street, Oldham, Greater Manchester, OL1 1HA, North West, UK, OL1

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