We have viewed a property on Beaks Hill Road twice with Oulsnems, and on both occasions they have been outstanding. They fitted us in around our availability, gave us all the time we needed, and never made us feel rushed. Their knowledge of the property and the local area has been excellent, and every question was answered openly and thoroughly. What really stood out is how approachable and professional they are. They made us feel at ease while allowing us to properly imagine the property as our future home. We are very grateful to Oulsnan for making the whole experience so positive, and we would not hesitate to recommend them to anyone buying or selling.

I recently sold my house using Oulsnam in Northfield. From the moment Sam came to value my property I was confident the process would be smooth. I sold the property quickly and all members of the Northfield branch were helpful in making … More

I found Oulsnam to be one of the most effective and responsive property agencies in Birmingham. Their professionalism and attention to detail really stood out during my property search. I would especially like to thank Ron Cashmere, who went above and beyond to help me. He showed me numerous properties, always with patience and a clear understanding of what I was looking for. I am truly grateful for his support throughout the process, and I highly recommend both Ron and the Oulsnam team to anyone looking for a property in the area.

Having had experiences with multiple property agency companies in the past, Oulsnam undoubtably provided the most professional, helpful and friendly advice and service when selling our house. Their cordiality and communication with us was amazing. I would not hesitate to recommend them to other people. Natalie, Jessica and the Northfield Team. Thank you very much!

Through some challenging moments selling our house, Natalie at Oulsnam Northfield always calm, professional, supportive and responsive. I'm very grateful, and would recommend Oulsnam Northfield to anyone looking to buy or sell with no hesitation.

We've recently purchased a property. We were first time buyers.From day one they showed support. They also conmected us to a very good mortgage brooker and solicitors. They looled after us until the end. Really needed and apprecoated their supports.

Summary of house sale

I had chosen Oulsnam as they were recommended to me. They didn't let me down. The agent (Gary) was punctual to carry out the initial evaluation. He was friendly and professional and I felt reassured. about the whole process. The board went up promptly. He did all viewings with interested parties and I received all offers by telephone and confirmation by post. The house sold literally the same week and I was updated weekly about progress. Overall I was very pleased with the service provided..

Perfect result at a difficult time

We engaged Oulsnams to sell my late mothers house. It needed some renovation, but the agent came up with a pricing strategy which worked exactly as he thought. A sale was agreed in a couple of weeks, but the buyers were slow in getting their finances in place. Oulsnams acted proactively throughout, finding a solicitor for the buyers when there was a problem, pushing to get papers signed etc. They continued to show round other potential purchasers as a back-up to our slow buyers. Through the process, various agents kept my brother and I informed and each were pleasant and professional throughout. They made a difficult time for us easier in this respect..

Excellent Service

The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of progress each step of the way, by highly efficient staff. We would not hesitate in recommending this estate agent to anyone thinking of selling. Keith & Pam Hartill

I was extremely disappointed with the service I received and would not use this company again. I expected a company that was well established to provide an excellent service unfortunately this was not the case. My property sold with the first viewing, after it sold that was it job done as far as Oulsnams was concerned, I received no communication from them unless I rang them to find out how the sale was progressing, on one occasion I rang three times and no one returned my calls, after phoning the director I eventually received a call. They promised to call and update me, after telling me I wouldn't be moving on the day I actually moved. Nothing to tell me contracts had been signed and when I'd be moving, appalling thank goodness I had a brilliant solicitor. They really need to improve on the service they provide by keeping clients informed throughout the whole process in order to justify the large fee charged. Not impressed.