The staff have been helpful and accommodating from the beginning. I was glad to find in the rental agreement, no hidden nasty surprises as I found with other estate agency contracts, such as enforced use of particular electricity & gas, internet or phone providers, or hidden fees that increase the move-in cost and/or monthly charges. They are quick to respond when we have questions or problems and do everything within their power to solve them promptly. They are always friendly, courteous and supportive. Very happy with their service.

I've had ongoing issues with Northwood as a whole. However, Amy Hadfield at Oldham has been brilliant and chased and chased until they were resolved for me. She's been a great support and help.

Reasonable phone contact

I bought a property that was on the market with Northwood, they were very helpful & efficient, Lyndsey help the purchase go as smoothly as possible

After several email a and Jon repair requests the issue was finally looked into by Jo. At last a decision has been made regarding our bathroom flooring. Thank you Jo for Seri g this through for us with lots of determination.

The staff at the Lees Branch were very accommodating, professional and friendly. Nothing was too much trouble from arranging viewings to liaising with solicitors. The purchase of the property was smooth and we were kept informed at every stage.

The process of purchasing a house has been a stressful one, however when Emma took over to help a couple of months in to the process, she was brilliant. Very helpful and put my mind at ease, answering any questions and keeping me up to date with anything going on.