Marcus provided a fantastic service from start to finish. Incredibly professional yet genuinely understanding, he supported us through a stressful time when our house sale fell through. His calm approach and clear communication gave us confidence throughout. Marcus was diligent, proactive, and consistently pushed things forward, especially when delays cropped up on the solicitors’ side. He kept us well-informed and always made time to answer questions or provide reassurance. Thanks to his hard work, the process moved far more smoothly than we expected. We highly recommend Marcus to anyone looking for a reliable, empathetic, and efficient estate agent.