Professional, courteous, efficient. Delivered

Elena and the team were great. Found us a tenant quickly. Delivered on all their comittments. Took all the hassle away. If Elena wasn't in the team knew the status and were able to move things on. Friendly to work with. Highly recommend.

Having worked for Manson's for six years now as an independent contractor I must congratulate Nick for having such a friendly dedicated and devoted team, It makes work a pleasure.

I found Mansons staff to be both professional and friendly. If the person I wanted to speak to was unavailable my calls were returned promptly. Most importantly I feel that they are an agency that I can actually trust to look after my interests. I wouldn't hesitate to recommend their services.

Fast Efficient Service.

I was very impressed by Gav, He is a very friendly 'what you see is what you get' person. If he promised to do something he delivered, I didn't have to chase him once to do anything. On the day I got the keys to the flat I was renting everything was explained and handed over - very efficient - no waffling. Thank you.

Fast, Friendly and Efficient Team.

The whole team is fast, friendly and efficient. I moved to Newcastle from Ireland for work and they were flexible and cooperative. Had to fly over for viewings and they even went the extra mile and gave me a lift into the city centre after one as I was running late for my train. They even opened the office early for me when I went to collect my keys as I have a very tight schedule. Thanks Gav and Elena for getting the paperwork sorted, getting the move in date moved back and getting me my keys really quickly and effortlessly. I would recommend these guys to anyone. What a great team!

An excellent company

An excellent company that is very professional and welcoming. This was my first time renting and Mansons made the whole process so easy - They really went above and beyond! I would like to make particular mention of Elena who guided us through the whole process and Jonathan who was more than happy to allow us to view a property outside of business hours due to my conflicting work schedule. 5 Stars seem too few for the service that we received and I would definitely recommend this agency.

Outstanding

Elena was nothing but a delight throughout the process of securing my let. Thoroughly recommended - exceedingly helpful, professional, knowledgeable and friendly. An asset to her company.

Outstanding service from all who work at Mansons with special credit to Elena. I found them to be extremely efficient, very thorough and of course approachable. Elena was very welcoming from the first time I spoke with her, as were the rest of the team in the office when I went to sign the tenancy. Elena thoroughly explained the letting procedure to me and provided me with constant support via email (and at the end of the telephone if required!). From choosing our property to collecting the keys, Mansons never took their eye off the ball; even informing us the carpets were being cleaned and the painters were in! I would highly recommend them to tenants and landlords alike and I firmly believe Mansons are by THE best agent in the North East! I have dealt with several agents in the past and not one of them has provided service, care and attention like Mansons.

I've used Mansons a couple of times now when we've sold houses and needed short term accomodation whilst looking for that next 'dream' house. All the staff have been friendly, helpful and professional in their dealings with us and went out of their way to get all the paperwork ready quickly when we were in a bit of a rush to sort a couple of things out. Would certainly use them again, so I suppose thats the best recommendation...

I was recommended to use Mansons by a friend who has used them for years after less than satisfactory experiences with another agent. The team are excellent and are always on hand to answer any queries or questions I have. They manage my rental property and I have had no issues over the past five years. The service is completely hassle free and they take away the stress. I would not hesitate in recommending them to any landlord, whether large or small.