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Northwood - Newcastle

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
29.04.2018

I have rented a property managed by Northwood Tyneside on behalf on my landlord for almost 5 years now. The staff are all absolutely lovely and through the course of my quite long tenancy I have therefore had the pleasure of speaking to most of them. They are flexible in their contact, both using email and phone calls, as well as working round me to carry out any inspections/jobs, which suits me great as I have a demanding job. I rent an apartment in a gorgeous listed building, which is lovely but as it is quite old inevitably I have had a few maintenance issues over the years. Here I give particular praise to the wonderful Laura at Northwood who is always prompt in keeping in touch if I have an issue and tireless in communicating between myself, the landlord, the building management and contractors to get things sorted ASAP. I quite simply cannot thank her enough. I have rented with a few companies previously and had no where near the level of service I get from Northwood. Highly recommend, keep it up Northwood Tyneside :)

Reply from agent

Sarah, it has made Monday morning so much nicer to come to work and find such a lovely review waiting for us. We always try to give the best level of service and Laura will be particularly pleased to be singled out for praise. I do hope if you ever move we can retain you as a customer but while you are a tenant we hope to continue to live up to your expectations.??????

5.00 /5
20.04.2018

We have been renting with Northwood since February and recently had our first inspection with Julia. Julia was very friendly and was able to arrange a time convenient for us both taking in to considering working patterns. The process was quick and smooth and I would recommend Northwood to people looking to rent.

Reply from agent

Many thanks for your comments. I hope we can keep up our high service level and that you will remain a satisfied customer for years to come. Julia always loves a mention but we will have to keep her feet on the ground and her concentration on doing a good job.??

5.00 /5
19.04.2018
Amazing!

Trying to find a nice house to start of in and the staff at the estate agents were amazing, so helpful and kept us both informed the whole time. We have been in the property about a month and we’re loving it, thank you to the our estate agent Rebecca for sorting it all out for us!

5.00 /5
19.04.2018

Been a tenant now for nearly 7 years and Northwood have been fantastic! I have mainly dealt with Laura Cheetham who is always extremely helpful and always on hand when we need something! Thanks Northwood Team!

Reply from agent

Thank you so much, Laura will be chuffed! ??

5.00 /5
13.04.2018
Wendy at Northwood

We've been looking around a lot of properties in our house-search with a lot of different agents, and Wendy has absolutely been the most helpful agent we've met in this process. She suggested more properties that we might be interested in, and gave us advice on whether we might be able to add value to one of those properties. She was approachable and genuinely friendly, and we'd be happy to recommend her as an agent.

5.00 /5
04.04.2018
Nothing but possitives

Vicky and the whole Northwood team have been phenomenal since the first meeting. We have received regular updates regarding the views for our property through rightmove, Vicky and the team have been able to handle all of our viewings, without our having to be in the property at the time. They took the time to understand everything they could about our property, the neighbourhood and our reasons for selling so they could provide the best service possible. The work Vicky and the team have done has meant that my partner and I are able to have our dream home. Should we ever decide to move, we will be contacting them again.

5.00 /5
Reply from agent

Thank you for the five stars. We hope you enjoy your new home.

5.00 /5
16.02.2018

Northwood were extremely helpful. Our new flat is perfect and the staff were really helpful in answering all our questions and getting the admin done swiftly so we could move in over Christmas while we were off work. Rebecca was extremely helpful and even arranged a second viewing of a property for us so we could ensure it was the one we wanted

Reply from agent

Thank you for your lovely review. We are happy to help. Christmas seems so far away now but we hope you are enjoying your new home.

5.00 /5
01.12.2017

absolutly excellent service! had me in my new property in record time and i love it! done everything they could for me cant thank yous enought ?

Reply from agent

Thank you Jemma, It is lovely to be appreciated and I hope you enjoy your new home. Remember you can report any maintenance issues with the fixflo button if you save it onto your phone. Have a great Christmas.

5.00 /5
16.11.2017
Reply from agent

Rachael Dixon, thank you so much for your high rating! It was lovely to get an offer at the asking price and for everything to go through without too much drama. Please recommend us to your friends and remember we have a special discount card for B&Q if you are doing any improvements to your new home. Just ring Sara or Victoria.

Contact details
Sales Phone:

0191 2740119

Lettings Phone:

0191 2740119

Lettings Email:

newcastle@northwooduk.com

Opening hours

Unknown

Address

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Our team

Sara Burtler

Michaela Burn

Victoria Skoyles

Wendy Forster

Julia Broadley

Laura Cheetham

Rebecca Long

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No marketing information available