Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with. Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood. Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us. We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.

I’ve had an excellent experience working with Houseman Properties. From the very beginning, their team was professional, transparent, and genuinely attentive to my needs. They guided me through every step of the process with clear communication and honest advice, which made the entire experience stress-free. What stood out most was their dedication to customer service — they were always quick to respond to questions and went above and beyond to ensure everything was handled smoothly. The property itself is exactly as promised: well-maintained, modern, and in a fantastic location. I would highly recommend Houseman Properties to anyone looking for a reliable and trustworthy property company. Their professionalism and commitment to client satisfaction are truly outstanding. Thank you!

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

My rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.

As tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company

Teddy has been fantastic when I have needed anything and renting with MS has been an easy experience.

Great service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner

Luke at Manning Stainton Moortown went above and beyond for us when we had an issue arise recently. He kept us updated without us having to chase, best property manager we have had!!

We can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!

I've been renting a property managed by Alana at Manning Stainton and I've been consistently impressed with her service. She's always quick to respond to any issues, and she handles everything professionally and efficiently. When the boiler broke down Alana resolved it quickly and with minimal fuss and she is always happy to answer any questions. I highly recommend!