Rented a house from Mason Kelly 2 years ago and the service was spot on. I spoke to Craig who had just taken a flat on the market which was perfect for me. Within 30 minutes we were viewing and I'd stated that I was interested. The next day it was mine. Responsive throughout the process and followed up after it had gone through to make sure all was well. Impeccable service. Highly recommended

Great and swift!

I believe that Craig is very professional about lettings. This is my third tenancy and he was much more different than other experiences. - First of all, some points about viewing of the properties: He gave us all the time and information we needed, he was punctual and pushing extra mile for anything. - Easy to negotiate, He answered all the questions in a reasonable time, - On the day when getting the keys, he explained everything for each detail. - He is also quick and friendly to take actions on any problem that you may face. I am very happy as a tenant, I would highly recommend Mason Kelly to anyone looking to make their next move.

The best customer service I've ever experienced.

As a Landlord with a rental portfolio, Craig is my "go to guy" and have experienced the service he provides when buying and selling a property to tenant find and referencing. On all these occasions Craig have been customer focused, with bags of high energy and professional. throughout. It is very refreshing to deal with an agent that has a high ethical stance. I would highly recommend Mason Kelly to anyone, buyer, seller, landlord, renter. All will experience the same high level of customer service. Well Done Mason Kelly, keep up the good work..

Good sevice at a reasonable price.

Having to move into a sheltered flat at age 88, I was delighted a how quickly Craig was able to sell my house. He was always helpful and competent. Compared with other agents, his fees are reasonable. Chris S.

Patient, calm and focused

Feck, I never want to sell another house, but if I do I'll be calling Craig at Mason Kelly. The sale of my property was not straight forward, and subject to what's probably a common array of shenanigans with buyers and solicitors alike. Craig went above and beyond at every stage. He is the voice of reason, a solver of problems. I don't want to labour the point, but Craig flippin' earned his fee.

Wonderful, personal service! Would highly recommend

Craig at Mason Kelly has been fantastic every step of the way, it was lovely to be treated as a person and not a number, a completely different experience to other agents I've used in the past. The whole experience was completely stress free.from start to finish-thanks Craig!

Top Notch Customer Service

Dealing with Craig has been a real breath of fresh air. He is exceptionally focused on customer service and works very hard to make sure you are up to date with the progress of viewings, etc. He has a very detailed knowledge of the market and how it is moving and I found him pretty innovative in terms of how to market the property. I was amazed by how hard he works. I would not hesitate to use him again if selling another property.