Craig is probably the best property agent I have met. Really listens and tries to match you with the best he can offer for your situation. He actually does what he says, which from experience is rare. He maintained a great relationship with us as tenants and the landlord and ensured things were well communicated.

Great Service

Haven’t sold a house for over thirty years so was a little worried going in. However, Craig from Mason Kelly was fantastic. Explained everything and helped every step of the achieving a sale for us in just a couple of months.

My experience with Masson Kelly Properties

I can simply say that Craig is the best. He is very friendly and supportive . He immediately respond and take action for any issue's in the home. He is very lovely and great human being . My experience with Masson kelly is so great and peaceful mind. House handing over went very smooth and we are 100 % satisfied . I personally feel that we hardly find this kind of good property agency and of-course it is all because of Craig . Craig is the best as said. I am very confident and happy to recommend Craig for all friends and families.

The best customer service I've ever experienced. As a Landlord with a rental portfolio, Craig is my go to guy; and have experienced the service he provides when buying and selling a property to tenant find and referencing. On all these occasions Craig have been customer focused, with bags of high energy and professional throughout. It is very refreshing to deal with an agent that has a high ethical stance. I would highly recommend Mason Kelly to anyone, buyer, seller, landlord, renter. All will experience the same high level of customer service. Well Done Mason Kelly, keep up the good work..

An absolute dream estate agent

Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look around in our own time. Throughout the whole buying process, he was quick to call us and reply to messages and went above and beyond to make sure that the property was just what we wanted when we moved in. We will always to deal with Mason Kelly over other agents for any future sales or purchases because of their outstanding customer care. Thank you so much!

Tom, thank you for your feedback. If you could let me know what happened and who with I can look into it .Looking on our system we do not have an applicant by the name you have provided. Please let me know what we can do. Kind regards Craig Kelly

Very good Craig is extremely helpful would fully recommend

Professional approach and helpful advice over several years..

Craig has helped me find several reliable tenants over many years. From my first conversation with him (and before I agreed to work with him) he was happy to provide helpful information as letting was new to me. He is professional, has integrity and he will always go the extra mile to ensure a good end result. I recently needed an AST revision which he sorted out quickly and efficiently. Whilst I receive this service I won't be going to any other agents and will always be happy to recommend him to others. Thank you Craig

Have used Mason Kelly's sales, purchases and lettings services and can not fault the professionalism, attention to detail and customer focus. Craig, in particular, is excellent and would not hesitate to use them again.