Overall, we had a great experience with R&D and we sold our house 10 days after it was put on the market for the price we were looking to get. For those new to the process here are the key points and why we were very happy with the service that R&D provided. The end-to-end sale process consists of the a few phases: - Sale price negotiation. R&D provided an estimate which was slightly below our expectations. Oliver, who was the R&D representative on this stage was very patient, polite and was willing to try our price instead. - Advert preparation. Oliver efficiently organised this part and sent Daniel to take photos and video. Again, I cannot praise more Daniel’s professionalism and attention to details. He simple did an amazing job and all the important feature and details were captured on the photos. - Viewing arrangement – R&D has an army of sales representatives who are available up to 8.30pm in the evening to take viewing requests which was just fantastic. We had a huge demand. NOTE – I chosen to meet and greet all those coming to view the house, and this was very well received, and I would recommend any future seller to consider this. - Post offer acceptance process. At the point when house was put on the market, we were assigned a senior R&D sales representative Claudette who stayed with us till the sale process was fully completed. Claudette acted as a dedicated contact point for our case. She facilitated any communication between us, buyer, and their solicitor. She was providing regular updates on the weekly basis (sometimes even more frequently) and she kept us updated on all related matters. She was always calm, polite and well organised. The end-to-end sale process from the point of offer acceptance to the point-of-sale completion was about 13 weeks. We would like to thanks Oliver, Daniel and Claudette for making the sale process an enjoyable experience.PositiveResponsiveness, Quality, Professionalism, Value

Claudette Cole at the Middleton, Manchester branch made the process so easy and stress free. She stayed in regular contact either by phone or email and ensured we knew everything that was happening all the way through. She was always available to answer any question we had. Would highly recommend this estate agents and if you get Claudette looking after your case then you will be extremely lucky and stress freePositiveResponsiveness, Quality, Professionalism, Value

Just sold my property with Ryder&Dutton and I must say they were very professional I wasn’t able to do the viewings myself, so they did them all. Lisa Royal was the person I dealt with, she was friendly, easy to communicate with and constantly kept me informed with follow ups and updates on the sale Thank you Lisa RoylePositiveResponsiveness, Quality, Professionalism, Value

I am so happy that I have done the right choice to choose Ryder & Dutton . Claudette Cole was very helpful, professional and so quick with her responses. She always kept me updated and helped me to chase anything I needed help with. I have already referred a friend to Ryder & Dutton as I believe they are the best.PositiveResponsiveness, Quality, Professionalism, Value

The team at Ryder & Dutton were amazing, from our initial consultation through to the sale completing they were always at the end of the phone. The inital valuation took place via a Zoom call, which we were a little nervous about, but the team had the experience to manage this along with our expectations. Jordan was great, he was always available and nothing was ever too much to ask. He managed all of our viewings via their online system so we could see what was happening all the time. Even during the last few weeks he was checking up with us and keeping us informed. We highly recommend the R&D team!PositiveResponsiveness, Professionalism

Listed our house with R&D and cannot recommend them enough. Our sale has been closely monitored by Lisa Royle and she has been amazing, very responsive and always did her very best to answer all our questions. Great experience from start to finish and outstanding customer care. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

My parents, Anne and Jim Scholes, are in the final stages of moving house and they have been helped throughout their journey by Senior Negotiator, Lisa Royle who has been an absolute fantastic support to them both. Lisa has gone above and beyond for them, helping with emails, always returning phone calls quickly, talking on the phone and generally keeping them as calm and as up to date as possible, at this very stressful time for them. We cannot thank Lisa enough for the help she has given them both and are extremely grateful to her for her kindness, efforts and support. Thank you LisaPositiveResponsiveness, Quality, Professionalism, Value

Just like to say that Claudette at Ryder and Dutton provided a thoroughly professional service and support throughout the selling process. We encountered various challenges along the way but Claudette continued to offer advice and remained in contact with us until the sale was completed. Thanks for all your help Claudette.PositiveResponsiveness, Professionalism

From Cheryl Filz I would highly recommend Ryder & Dutton Middleton. Big shout out and huge thank you to Lisa Royle for going above and beyond to help us with our sale so it all ran smoothly. And also for finding our new forever dream home. Lisa was so helpful, professional and responded very quickly to any questions that I had. Thank you so much :-)PositiveResponsiveness, Quality, Professionalism

We have just purchased our house through Ryder & Dutton, from the get go Ryder & Dutton were a pleasure to deal with. However, Lisa Royle deserves a big shout out (and a large glass of wine). Lisa Royle is an asset to the company. She remained professional throughout the whole painful process of our purchase (made painful by our initial solicitors). We were selling through PurpleBricks and therefore did not have an agent acting on our behalf, Lisa was a life saver - she chased our solicitors constantly, kept us in the loop and was a joy to speak to on the phone. She never once came across too busy to speak to either myself or my husband (and we rang a lot) and went over and beyond to update us frequently. Our sale/purchase has been a tricky one filled with a lot of emotion and frustration from parties outside of Lisa's and our control, somehow Lisa was able to keep my husband and I sane throughout the process. If you are in the process of purchasing a property and Ryder & Dutton are the agents representing it, rest assured you are in very good hands. If you happen to work with Lisa on your sale/purchase, you will not be disappointed. Thank you Lisa - Amie & CeinPositiveResponsiveness, Quality, Professionalism, Value