Hannah at Willow Green did a great job in helping us sell our house. Very happy with the efficient and helpful personal service she provided.

I've recently moved into a new property with willowgreen and I must say, what a wonderful experience. No stress, no drama. Rebecca has gone above and beyond her duty to secure the tenancy for me, I'm truly grateful to all the team and also the landlady for giving me such a great opportunity. Highly recommended.

I came across the comments and scores on Google and had to comment as there is a real difference between fantasy and reality and accuracy and service delivery. Willowgreen you failed us as a family. Terrible agent, did not put the customer first and then brought their personal life into work. I could not recommend this estate agent - Absolutely not!!! Communication (including pricing) was the biggest let down as we as the sellers were doing all the chasing (and a lot more) and the buyer seemed to receive all the best treatment from the agent where as us very little. If I could give zeros stars I would because not once did they as a business ever try looking from our perspective) as their customer). We as a family trusted you as a company and you let us down badly with so much uncertainty and miscommunication. One thing we have learnt is don’t be swept away with the highest price given to you by an estate agent when they value your property. Consider this review a toned down review (as I could have said so much more) of how pathetic their services were for us working with this agent nearly cost us our marriage but it didn’t and lessons learnt avoid this agent. In our words at the time it was pure chaos from this agent. Summer / Autumn 2025 - update: we were your customers. Given the discrimination we faced in your town I chose not to publish my full name and circumstances which is my right. Respect that and our privacy. I’ve read the further review published today (you have no right to use my name in that context) and concerningly you have learnt nothing and will blame anyone but yourselves!

We came across the comments and scores on Google and had to comment as there is a real difference between fantasy and reality and accuracy and service delivery. Willowgreen; you failed us as a family. Terrible agent, did not put the customer first and then brought their personal problems into work. We could not recommend this estate agent - Absolutely not!!! Communication (including pricing) was the biggest let down as we as the sellers were doing all the chasing (and a lot more) and the buyer seemed to receive a special service from the agent where as us very little. If we could give zeros stars we would because not once did they as a business ever try looking from our perspective, as their customer. We as a family trusted you as a company and you let us down badly with so much uncertainty and miscommunication. One thing we have learnt is don’t be swept away with the highest starting price given to you by an estate agent when they value your property. Consider this review a toned down review (as we could have said so much more) of how pathetic their services were for us working with this agent nearly cost us our marriage but it didn’t and lessons learnt avoid this agent. In our words at the time it was pure chaos from this agent. Summer / Autumn 2025

I contacted Willowgreen estate agents Malton, N.Yorks about a property. The manager/owner a woman called me back. What a KAREN. She was codescending and seriously lacking in any sales or customer service skills. Absolutely useless, knew nothing about the property or area and just directed me to the website. DO YOUR JOB ! I WOULDNT BUY A DUSTBIN FROM HER and I am a cssh buyer. What a waste of space. Drop the attitude, get some human relations training and more importantly some sales training. YOUR A JOKE.

Appalling I kept Did nothing for months.When they heard my hpuse was sold they tried to charge full fees

Felt a little bit led down the garden path by the letting agent at this estate agents when looking to rent a property recently. Either the agent was too busy with other viewings for the property and when we were sent an application to complete, it wasn’t made transparent at the time that another offer had been made on the property that was being considered more seriously, hence wasting our time.