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Willowgreen Estate Agents - Malton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service from start to finish I recently sold my property through Willowgreen Estate Agents and was extremely pleased with the service I received throughout the whole process. The team were friendly, professional and always very easy to deal with. Communication was excellent and I was kept informed throughout the sale, which made the whole process much easier and helped everything progress smoothly. I was also very pleased with the way my property was marketed, including the photographs and description, and with the way viewings and the eventual sale were handled. Overall, I had a very positive experience with Willow Green and would have no hesitation in recommending them to anyone looking to sell their property. Thank you to the whole team for all your help in getting my sale successfully completed.

Reply from agent

Thank you so much for taking the time to share such a wonderful review Daniel. We’re delighted to hear that your experience with Willowgreen was positive from start to finish. It’s great to know that you felt well‑supported throughout your sale and that our communication helped make the process smooth and stress‑free. We’re especially pleased that you were happy with the marketing of your property and the way viewings and negotiations were handled — the team will be thrilled to hear your kind words. Thank you again for choosing Willowgreen and for recommending us. It was a pleasure to assist you, and we’re so pleased to have helped you achieve a successful sale. Best Wishes Lisa and the WG Team.

5.00 /5

I cannot recommend Willow Green highly enough. All the staff are helpful and professional but also went above and beyond, with help getting in tradesmen as well as organizing and sorting out last minute snags. I wasn't always the easiest to get hold of by phone but they communicated promptly by text, portal and email, as well as helping getting documentation to the solicitor and buyer. I have used Willow Green previously and they remain consistent in their aim to deliver an excellent service. Thank you for all your help.

Reply from agent

Thank you for your fantastic feedback Angela. We’re delighted to hear that you felt well supported and that the team’s communication and extra help with trades and last‑minute details made a real difference. It means a great deal that you’ve returned to Willowgreen and continue to rate our service so highly. Thank you for your trust — it’s been a pleasure to assist you. Best wishes Lisa and the WG Team.

5.00 /5

Very helpful team who dealt with all our queries in a timely manner. Very friendly and would recommend Willowgreen as a very good estate agent.

Reply from agent

Thank you for your lovely feedback Andrew. We’re so pleased to hear that you found the team helpful and that your queries were dealt with promptly. Providing friendly, efficient support is really important to us, so it’s wonderful to know this came through in your experience. We truly appreciate your recommendation and are delighted that you rate Willowgreen so highly. It was a pleasure to assist you. Best Wishes Lisa and the WG Team.

5.00 /5

I was so impressed will Willowgreen ,they acted for me both a sale and a purchase. I got a really good price for my sale and they were instrumental in me securing the house I purchased. It was a joy, to work with such professional and competent team. They even gave me a lift and the keys to my new house on day of completion. I felt looked after every step of the way. I recommend them and I will use again in the future

Reply from agent

Thank you so much for your wonderful review Jill. We’re delighted to have been able to support you with both your sale and your purchase, and it’s fantastic to hear that the process felt smooth, professional and enjoyable, which means a great deal to the whole team. We’re especially pleased that you felt looked after at every stage — including on moving day. The team will be thrilled to hear your kind words. Thank you for recommending us and for your trust throughout. We’d be very happy to help again in the future. Best wishes Lisa and the WG Team.

5.00 /5

We sold our much loved family home through Willowgreen. As it was a long time since we previously moved they really helped walk us through the process from initial contact and preparation of the particulars through to final completion. They even offered guidance on our purchase even though not through themselves. Our queries were handled swiftly and when we had a couple of glitches they were effectively resolved. A really lovely, friendly team who went out of their way to assist. Thank you once again, would definitely recommend.

Reply from agent

Thank you so much for your lovely review Vicky. We’re delighted to hear that you felt supported from start to finish. It’s wonderful to know that our guidance throughout the process — and even with aspects of your onward purchase. We’re also pleased that any queries or hiccups along the way were resolved swiftly for you. The team will be thrilled to hear your kind words; they genuinely do go out of their way to help. Thank you once again for choosing Willowgreen and for recommending us. It’s very much appreciated. Best Wishes Lisa & the WG Team.

5.00 /5

A little perspective I felt compelled to leave a review after reading a duplicated very negative comment because having seen first-hand how Willowgreen operate, the picture being presented simply doesn't reflect the team I know. Willowgreen are an exceptionally hardworking, professional and genuinely caring estate agency. The people who work there put an enormous amount of time, patience and effort into helping their clients, often dealing with incredibly stressful and complicated situations that are entirely outside of their control. What particularly strikes me about the recent review is the suggestion that the agent was responsible for an entire family's experience and, incredibly, that the process “nearly cost” the sellers their marriage. Buying or selling a house can undoubtedly be stressful. Chains collapse, valuations don't meet expectations, solicitors have delays, buyers change their minds and personal circumstances can become extremely complicated. Estate agents are often right in the middle of all of it, trying to keep everyone moving in the same direction. But an estate agent cannot control every part of a transaction, and they certainly cannot reasonably be held responsible for the breakdown of a relationship or the personal circumstances surrounding a sale. What they can control is how they behave, how hard they work and how professionally they deal with people. From everything I have seen, Willowgreen do that exceptionally well. I have seen how much this team cares about the people they work with. They are patient, responsive, hardworking and prepared to go far beyond what is strictly required of them to try to get a sale over the line. They also have to deal with difficult conversations and extremely challenging situations while remaining professional, even when that professionalism isn't necessarily reciprocated. The sheer number of positive reviews from buyers, sellers and tenants describing the same qualities isn't insignificant. People repeatedly mention the team's kindness, communication, support, determination and willingness to go the extra mile. That consistency says considerably more about an estate agent than one or two highly emotive accounts. I think it's also worth remembering that there are real people behind these businesses. Staff shouldn't have to become the emotional punching bag for the stresses surrounding somebody else's house sale. Willowgreen have earned their excellent reputation through the way they consistently treat their clients, and I would have absolutely no hesitation in recommending them. Five stars from me. ⭐⭐⭐⭐⭐

Reply from agent

Thank you so much for taking the time to share such thoughtful feedback. We truly appreciate your support and your kind words about the team — it means a great deal to us. Best wishes from Lisa & The Willowgreen Team.

5.00 /5
Reply from agent

Thank you for your 5-Star Review Poppy, which is much appreciated. Best wishes in your new home from Lisa & The WG Team.

5.00 /5

Thanks to Willowgreen we have just moved in to our first home! The team have been incredible over the last 6 months through a very complicated sale with many challenges. As first time buyers, they couldn't have been more patient, friendly, helpful and supportive! Special mention for Beverly who went above and beyond for us, kept us on track, and helped us with her sage advice and wisdom! We can't wait to finally move in and start our lives, and cannot recommend Willowgreen enough! This is our second time with them, and if we ever decide to sell, they're going to be our first and only choice. If you're a young renter or first time buyer in the area, go for them! 10/10 🙌❤️✨️

Reply from agent

Thank you so much for your fantastic review Matthew. We’re absolutely delighted to hear that you’ve now moved into your first home, and it means a great deal to us that you felt supported throughout what was a particularly complex and challenging sale. As first‑time buyers, your kind words about the team’s patience, friendliness and guidance are truly appreciated. A special thank you for mentioning Beverley — she will be thrilled to know her advice and support made such a difference and helped keep everything on track for you. It’s wonderful to hear that this is your second experience with Willowgreen and that you would choose us again in the future. Your recommendation, especially to other young renters and first‑time buyers, is incredibly valued. Wishing you every happiness as you settle into your new home and begin this exciting new chapter. Best Wishes Lisa & The WG Team.

5.00 /5

I couldn’t be happier with my experience selling my home through Willowgreen Estate Agents. After only making two appointments with two Estate Agents. Lisa the owner of Willowgreen was delighted with my property and couldn’t have been more complementary and was completely honest with me, with what she thought I would get for my house and what we should put the property on the market for. I had heard from other people that Willowgreen overpriced certain houses, not in my case. I finally received £35k more than what the other Agent advised! Selling a house can be daunting, but Ted and the rest of the team at Willowgreen made the journey seamless. Ted went above and beyond with his proactive, communication, photos, and brilliant handling of potential buyers. In my case, my house sold on the first day of viewing after being advertised for one day!! I moved from North Yorkshire to East Yorkshire, therefore did not require Willowgreen’ s services to purchase my new property. I would 100% recommend Willowgreen to anyone, which I have!

Reply from agent

Thank you so much for your wonderful review Ann. We’re delighted to hear how happy you were with your experience, from the initial valuation through to achieving such a fantastic result on your sale. It’s great to know that our advice felt honest and reassuring, and that Ted’s communication, photography and support made the whole process feel seamless. Selling a home can be daunting, so we’re thrilled that everything went smoothly — and that your property sold so quickly. The team will be over the moon to read your kind words. Thank you again for choosing Willowgreen. We wish you all the very best in your new home in East Yorkshire. Best Wishes Lisa & The WG Team.

5.00 /5

Lisa and her team and amazing, from selling our property and then purchasing our new home, theirs nothing this team won’t do to ensure you have a smooth process. We saw our now home and immediately offered but our house wasn’t on the market, Francesca came straight round gave us advice and two days later had been to take photographs of our property, our house had hit the open market that night as she worked late into the night! She then called the following day with an interested buyer to come view our property that afternoon and they offered on our home. Francesca had worked through the night taking the job home with her to get the sale agreed and went above and beyond for us and we can’t thank her enough. Her detailing is exceptional. Communication was amazing and even handy they have a premises in the heart of Malton to be able to pop in for them to answer and questions we had. I know we wouldn’t go anywhere else when it comes to selling. This business is worth their weight in gold

Reply from agent

Thank you Robert, hope you are settled in. Best wishes, Lisa & The Team at Willowgreen

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6-8 Market Street, Malton, YO17 7LY, UK, YO17

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