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Brockenhurst Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Rosie was fantastic today. Really helpful and informative on the phone, and felt like she was working with us rather than just for the landlord. Great show around, where she was engaging and able to answer all of our questions.

Reply from agent

Thank you for the great feedback! We're so glad to hear that Rosie was helpful, engaging, and able to answer all your questions during the viewing. We really pride ourselves on working with our clients, and it’s wonderful to know Rosie delivered that experience. We'll be sure to pass on your compliments to her!

5.00 /5

Brockenhurst have been excellent from the start. Our initial meeting with Lou gave us confidence in all aspects of their services. The photos and marketing were great and we secured lovely tenants within a couple of weeks. Both Lou and Rosie are extremely good at making us feel 'looked after' by taking all the pressure away from us. We are really happy with Brockenhurst who are continuing to manage our property and would certainly recommend them to anyone.

Reply from agent

Thank you for the wonderful 5-star review! We are incredibly proud of our team, and it is fantastic to hear that Lou and Rosie have taken the pressure off and made you feel so well looked after. We're thrilled that we could secure great tenants for you so quickly. Thank you for trusting Brockenhurst with your property management, and we appreciate your recommendation!

5.00 /5

I can not rate this company more highly. The lettings team especially have been by far the best I have worked alongside in many years in property. Professional, transparent and always eager to help.

Reply from agent

Thank you so much for the glowing review! We are incredibly proud of our Lettings Team, and hearing that they are the best you’ve worked with in your many years in property is a huge compliment. Transparency and professionalism are at the core of what we do, and we’re so glad it’s made a difference in your experience. We look forward to continuing our work together!

5.00 /5

Lou has been very helpful and attentive, answering a lot of questions that I had. She helped give me a lot of peace of mind whilst moving away.

Reply from agent

Hi Hong, thank you so much for the wonderful review! Moving away can definitely be a stressful time, so we are thrilled to hear that Lou was able to answer all your questions and give you some peace of mind. We will be sure to pass your kind words along to her.

5.00 /5

Recently moved into a new home through Brockenhurst letting agency . Rosie was part of the process from the first viewing right through to moving in and even after settling in , she has been a constant help, a quick response and has made what can be an incredible stressful transition, a manageable and enjoyable one . Rosie has gone above and beyond for us , she doesn’t make anything seem like it’s too much and has kept communication between ourselves and the landlord efficient and simple. Second house we have rented using Brockenhurst and I would recommend to anyone . Thank you to the team and especially Rosie for a smooth move 😍

5.00 /5

The team at Brockenhurst Basingstoke have been fantastic from start they were assisting throughout the purchase, the move and finding us a suitable tenant Lou has been absolutely brilliant about being present for every single viewing ,going through the detail of every fixture in the property and keeping me up-to-date with the progress on applications in the end found me a very suitable tenant .The transition has been fantastic. She worked really hard to get the references going and getting my property occupied in time. I cannot thank her enough for the guidance and patience she’s shown in getting this property up and running

Reply from agent

Thank you for taking the time to share such a lovely review. We’re delighted to hear that the Basingstoke team made your experience smooth from start to finish, and that Lou’s dedication and attention to detail stood out throughout the process. She’ll be thrilled to know how much you appreciated her efforts. Wishing you every success with your tenancy moving forward!

5.00 /5

I wanted to applaud the level of efforts, professionalism and friendliness that Lou, our estate agent, displayed. She is a credit to Brockenhurst and has left an impeccable impression. I really recommend this agency for first time tenants

Reply from agent

Thank you so much for your kind words! We’re delighted to hear that Lou made such a positive impression and supported you so well as a first-time tenant. She’ll be thrilled to see your feedback. Wishing you all the best in your new home!

5.00 /5

We have used Brockenhurst for years and have always found the members of staff friendly and efficient. I would highly recommend them and all the serviced they offer.

Reply from agent

Thank you for your continued support and loyalty over the years. It really means a lot to us. We're so pleased to hear that you've consistently found our team friendly and efficient, and we truly appreciate your recommendation. We're always here whenever you need us!

5.00 /5

Brilliant service, very attentive, professional and most importantly patient (with us small portfolio landlords:). ) …

Reply from agent

Thank you so much for your lovely review! We're really pleased to hear you found our service attentive, professional, and patient — it’s always a pleasure supporting landlords, no matter the size of the portfolio. 😊 … More

5.00 /5

I have been a landlord with Brockenhust for over 3 years now and although initially there were some hiccups they have vastly improved on their customer service and most importantly on their communication. I must mention Lou has been …

Reply from agent

Thank you so much for your honest and encouraging feedback. We’re truly grateful to have had your continued trust over the past three years. While we’re sorry there were some initial hiccups, it’s great to hear that our efforts—particularly … More

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Address

17-19 Tidworth Road, Ludgershall, SP11 9QD, UK, SP11

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