Me and my partner where first time buyers, Alex helped us to find our first home together. As you can imagine it was a very stressful time, but Alex helped to alleviate any worries me and my partner had. He was very professional, helpful …

Helpful polite staff.

Lovely friendly professional team who really worked hard to get us viewings which has finally come through and offer accepted. Kept us informed of what was happening, and all their efforts have hopefully paid off. Would recommend their services

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

At the start they were really good, however as time went on it appeared that at times the communication between the staff was not great. More the man in sales, didn’t appear to know details came across at times as quite pushy . Esp when we …

I had a mixed experience with Streets Ahead as a first time buyer, who completed on my flat in June (offer accepted in December). …

I needed to get some information about the landlord of a property next to my own. It took a phenomenally long time to get a response from Thomas Merrifield Lettings -- several phone calls, emails, and a personal visit to one of their offices. I did finally get the information, but the experience was frustrating. I think my first few emails went into some black hole email inbox.