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Ringley Limited

1 Castle Rd, London, NW1 8PR, London, UK, NW1

4.5 928 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Koushan Korouei Google

Terrible terrible service. I live in a flat managed by Ringley. I have experienced nothing but incompetence and empty promises. Stay away.

Jay Kiloa Google

I’ve been a tenant in one of the flats managed by Ringley for a while now. All I can say is STAY AWAY. This company is just horrendous. Don’t be fooled by the fake 5 star reviews. Take note of how many 1 star reviews they have. It’s a bit suspicious isn’t it?

Reply from Ringley Limited: Hi Jay, we have been working through a what good looks like programme with the teams and are reaching out to see if things have improved so we can feed back into the continuous learning loop
Kyriakos Pavlis Google

Dismal and extremely bad customer service. I was constantly chasing them as their promise to call me back never materialised. I would not recommend using them to manage any rental property. Avoid at all costs. Horrible horrible Company.

Reply from Ringley Limited: Dear Kyriakos, just reaching out to see if things have got better, we have run some 'what good looks like training' and are interested to reach out with those who identified we needed to improve to see how it is going now - happy to hear more my Natalie Birmingham - my email is sitesetup@ringley.co.uk
Jordan Viney Google

If I could give zero, I would. Shocking company to deal with.

Chandresh Pala Google

I own a flat in central London and Ringley are meant to be managing the block. I had an issue with water leakage/penetration from the exterior and have been chasing them for over 6 months now and I've been passed from one person to another without and action or responses. I've tried to contact people at all levels including the MD and no one cares to respond. Don't let the website and marketing fool you - this is a very poorly run company that really does NOT CARE about clients or service. The only thing they are good at is charging you and demanding their payments.

M S Google

If I could give zero stars, I would. Like many other homeowners/leaseholders, I have had nothing but terrible and unprofessional service from Ringley all whilst they continue to increase their service charge prices. If I were to buy a property and saw Ringley as the property management company, I would consider not buying it at all. Their staff have no interest or knowledge of the properties they are managing or their own management policies. I’ve been attempting to get the same issues addressed for years with no success. They are utterly useless and the worst company I have ever dealt with.

M A Google

If I could give zero stars, I would. Like many other homeowners/leaseholders, I have had nothing but terrible and unprofessional service from Ringley all whilst they continue to increase their service charge prices. If I were to buy a property and saw Ringley as the property management company, I would consider not buying it at all. Their staff have no interest or knowledge of the properties they are managing or their own management policies. I’ve been attempting to get the same issues addressed for years with no success. They are utterly useless and the worst company I have ever dealt with.

Mrs B Phillips Google

Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.

J M Google

Too slow

Reply from Ringley Limited: Hi, I am sorry you felt this way in regards to this. I am more than happy to speak to you in more detail about your dealings with us. Please feel free to call me to discuss. Adam Mackay

About Ringley Limited

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Memberships and portals

Association of Residential Letting Agents

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