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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

One of the best estate agent around the area. Robin has being really a great help throughout the whole process while purchasing the house. He is very friendly and easy to go on with he does his best and helps you with all the queries. A perfect person to help you in any hectic situation.Would recommend this place and Robin10/10.👍👍 …

Reply from agent

Thank you, Zeny, for taking the time to review your experience. I am delighted to hear that you were happy with the service you received from Robin and the team! Thanks, Customer Services

5.00 /5

Excellent service from start to finish. Nathaniell was a delight to work with. He would only put solid prospective buyers forward and was pro-active at all times. Despite a challenging market environment he managed to sell my house within 10 days - at asking price. I highly recommend Nathaniell and the sales team at John Payne Plumstead.

Reply from agent

Thank you Selena for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let us know. Thanks. Customer Services

5.00 /5

William and the rest of the staff have been excellent throughout a rather drawn out sale of my property. I experienced numerous issues and delays (none of which were the fault of the estate agents I hasten to add), and the way William dealt with them, assisted and liaised with solicitors, he went well above and beyond his normal duties. I wouldn’t have any hesitation in using William again if I had the opportunity. Excellent. 10/10.

Reply from agent

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from William and the team. If we can help further please do let us know. Thanks. Customer Services

5.00 /5
Reply from agent

Brlliant! Thank you so much for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Right from the first day l met with William Chidley of JohnPayne Estate agent Plumstead High street , he was helpful and answered all my questions concerning selling and buying properties.He was forthright and businesslike.A top rated estate agent with lots of experience, l will recommend him again and again

Reply from agent

Thank you Olusegan, thats a super review !! I will be sure to pass that on to William and the Team. We are really pleased you are happy. Kind regards Karen Hedges Acorn Customer Services

5.00 /5

Nathaniell was an absolutely lovely estate agent for us, flexible with viewings and helped us think about the right things when going through properties, really helped us!

Reply from agent

Brilliant, thanks Michael for a 5 Star review ! Best wishes Karen Hedges- Acorn Customer Services

5.00 /5

Professional agents that help both buyers and sellers find solutions. I was purchasing a property and received good support during the whole transaction period, which was unfortunately required due to not having the best lawyers on my side.

Reply from agent

Thank you Jonathan, we appreciate you taking the time to post a review for us! Glad you are happy. Best wishes Karen Hedges Acorn Customer Services

5.00 /5

Fantastic team.kept well informed right through the sale of my house. Always polite and ready to answer any questions .Nothing was ever too much. Throughly recommended.

Reply from agent

Thank you Gladys, thats really nice to hear ! Best wishes Acorn Customer Services

5.00 /5

I had the best experience with Robin, I couldn’t have asked for better. He was completely professional at all times , extremely personable and accommodated all my requests. On the odd days where Robin was off work, his colleagues Nathaniel especially was always on hand to assist in Robin’s place. Thank you so much Robin and team, the purchase couldn’t have happened without your hardwork and persistence

Reply from agent

Hi Sam, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us, we appreciate it. Karen Hedges-Acorn Customer Services

5.00 /5

We had a very complex case regarding selling our property and had used another estate agent previously with no success. We then chose John Payne (previously Acorn) who sent around a well-spoken and organised, Englishman (William/Plumstead branch) who is well-versed in his field. He was very realistic and didn't make empty promises, instead, he told the reality of the housing market and what we could expect to achieve. I think one of the differences with John Payne is their photography, very snazzy. Moreover, what we found most reassuring is the level of contact we had with Will. Always available to answer any concerns or questions we had, and believe me, we did bombard him with much of the latter. He held our hands (metaphorically speaking) right up until the exchange of contracts. From us to you, thank you.

Reply from agent

Super! thank you for the 5 Star review !! we are pleased you were happy with the service provided and thank you for taking the time to post, its really appreciated !! Kind regards- Karen Hedges Customer Services

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Address

140 Plumstead Common Road, London, SE18 2UL, UK, SE18

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