The team in the Lee branch were fantastic. No question or problem too big or small, and always seemed genuinely happy to help. Would absolutely use them again next time, and have recommended to friends and family. Thanks again to Will, Max & Chris

After a terrible experience with Winkworth Blackheath and a major issue with disrepair in the property managed by them, not to mention their rudeness, my partner and I thought of enquiring with John Payne as we always met kind and caring agents when doing viewings with them or Acorn. I met Jake, Daniele and Suzzannah from the Lee and Blackheath offices and was very happy with their customer service skills and assistance while we were looking for a new place. They also had an inclusive and non discriminatory attitude which was refreshing after being told by other agencies our dog “was the problem” and that we had to stretch our budget because of that. We found our new home thanks to John Payne and finally found a great place for us and our dog.

John Payne are the best in Lee. They are professional and love our area, SE12.

Max helped us tremendously with our purchase. He was approachable and quick to respond to queries and emails. The whole process took less than ten weeks from 1st viewing to collecting the keys and we are now in our new delightful home.

Excellent service, all the staff were very helpful, professional and motivated but, Will Hughes went above and beyond and is a real asset to the company. I would highly recommend JP, they took as much stress out of selling and moving for us as they possibly could.

A very long and drawn out purchase. We were supported every step of the way. A special shout out to Max. Absolute legend to be honest. We were the buyers in this scenario but Max just made the process as painless as it could be and there was a lot of pain due to the chain. Honestly , John Payne (Lee branch) is a massive yes from us.

I can't say enough good things about Suzzannah and her team, they really are the best estate agents out there. So helpful, kind, friendly, professional and organised. They really listened to what we were looking for, and went out of their way to help us find the right property to rent. They actually cared about helping us, rather than just wanting to make money! Their customer service and general all around loveliness is unmatched and I can't recommend them enough. If I ever need to rent again, I'll be going straight back to them. They're AMAZING.

Chris & Max from John Payne recently helped us to sell our house in Hither Green. They were very clear and responsive with their communication and they helped us to negotiate a good market price. I would recommend this agency.

Will and Chris did a great job of helping us sell our property. They were friendly and professional from the start and didn't do a hard sell like some estate agents. I really feel they worked hard to get our sale through and would definitely recommend John Payne to others.

Before I started looking for a property, I've heard so many horrible things from other people that bought properties, so I was ready for the worse. But Chris and his colleagues at John Payne Lee branch have been fantastic in communicating, keeping everyone informed and moving the process along step by step. I felt looked after and respected and they've always been really professional, helpful and patient. Thank you for all your help!