Will was great in helping sort out the details. A lot of agents end up being just key guardians but Will added a lot of value when things got a little messy due to issues with 3rd parties. All in Will and the office were a great help to the whole process.

Chris, the Manager supported by his superb team Will and Max recently sold our 4 bed house despite the Covid backdrop. They are professional, knowledgeable and yet really personable, an attribute that is scarce in estate agents! This team for me is the best in the area.and the natural go to estate agent. Thanks Chris, Will and Max.

We bought a house with John Payne and they couldnt have been anymore helpful, from start to finish the process was was handled smoothly and every step of the way they kept us informed with everything that was going on. Will in particular was honest and very pleasent to deal with throughout.PositiveQuality, Professionalism

John Payne were super helpful and responsive, every member of staff I spoke with were wonderful in answering any queries promptly. They sold my flat in a few months during an extremely challenging time this year. I can’t recommend them highly enough.PositiveResponsiveness, Quality, Professionalism

John Payne worked extremely hard on a difficult sale, throughout the process they were calm, supportive and always available. Phone calls and emails were always answered promptly and their professional manner helped significantly at a difficult time.PositiveQuality

Have used John Payne to both buy and sell properties in the area. Great team, very personable and professional. Listened to what we were looking for, advised where needed and helped us through the process. Strongly recommend.PositiveProfessionalism

Will and his team are miles better than any other estate agent we've used before. They were normal human beings, professional, friendly, and clued up on adding value to a property. We were kept informed throughout our purchase and any issues were ironed out quickly. If we ever sell the house, we'll be using John Payne. Thanks!

Chris at John Payne was excellent. He responded to all enquires incredibly quickly, he was always clear and helpful and never pushy with the sale. Any issues that arose were resolved quickly and effectively with a friendly and professional attitude. Couldn’t recommend highly enough.PositiveResponsiveness

Very positive experience with John Payne Lee Branch. We purchased a house sold through John Payne, Will and Chris was incredibly helpful through the whole process, from start to very end, quality services and very care and promote reply all my enquiries (which was complicated due to COVID-19 issues!). Will kept us informed and navigated everything with positivity. We moved in and love it! Thank you!PositiveQuality, Professionalism, Value

I just bought a flat through John Payne and am incredibly happy with the service I received. Chris (Lee office) was so helpful throughout the entire process. He went out of his way to keep me updated regularly and was so responsive and personable. I'd definitely use John Payne to sell my flat in the future! Thank you, Chris!PositiveResponsiveness, Quality, Professionalism, Value