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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Irina Croitor Google

We have let out our flat with JLL and had an absolutely amazing experience working with them (and we have dealt with quite a few other real estate agencies before so I feel like we can compare). They were prompt to reply to our requests, transparent and objective in their advice, extremely quick in organising the entire process and finding a tenant for us in a record time - a real pleasure working with them. Highly recommended, no hesitations.

Leah Li Google

efficiency quickly and passionate working attitude!

Edward Kimotho Google

I have had the pleasure of working with Hannah, Neil and the team at JLL for the past 15 months and in a word, they have been 'excellent'. I rented my first flat in London through them and had such a great experience that when I was looking to move to a new flat, I was keen to work with them again, which I did. I have found Hannah to be honest and open with me throughout the process and you get the feeling that she is very commercial, wanting the best for both the landlord and the tenant. Neil was very understanding when negotiating the lease with me, which I appreciated.

Sarit Cohen Google

I have just moved to a lovely flat, Houseman properties, Rafael and Emma, have been very nice and helpful. …

Reply from JLL City of London: Thank you for your kind words. You have proven to be an excellent tenant.
Nicola Mitchell Google

Raphael and Emma have been a valuable source of information in steering us through the minefield of renting a property. Very happy with their support and level of service. They are a fountain of knowledge and we would highly recommend them to anyone considering renting a property of renting out a property.

Reply from JLL City of London: Thank you for the review. You have a lovely property and a pleasure to work with.
Ollie Dell Google

As a first time renter and relocater I was extremely anxious about the process but Raphael and Emma we're communicative and helpful throughout. I'd highly recommend them. We've just moved into a brilliant property thanks to them and are delighted with it.

Reply from JLL City of London: Thank you so much for the great review it was a pleasure to help you.
armand chollet Google

Emma and Raphael, both working for Houseman Properties are very efficient ! The communication is always smooth and fast. They are really doing an amazing job. We highly recommend Houseman Properties.

Reply from JLL City of London: Thank you for your review I hope you're doing okay and keeping safe.
Alexandre Genest Google

We rented a property managed by Raphael and Emma Phillips at Houseman Properties for two years. Our experience with Raphael and Emma was fantastic. They were very helpful and efficient when going through the various stages that led to our signing the rental agreement. They were easily reachable once we had moved into the apartment. They were responsive when we raised issues with the apartment. They organised repairs in a time-sensitive manner when needed. They agreed to a number of reasonable requests that we made in terms of replacing old furniture and acquiring new and needed furniture. Now that we have moved to a new place, I can say that Raphael and Emma acted in the same manner through the checkout process. They indicated the steps that we needed to comply with in order to retrieve our deposit and were courteous and responsive throughout the checkout process. All in all, dealing with Raphael and Emma was fantastic.

Reply from JLL City of London: thank you very much for the review. You have been excellent tenants and a pleasure to deal with throughout. We wish you happiness in your new home.
Laura Dovey Google

Great service from Sharron Kaur at Manning Stainton. She made what could have been a very stressful time for me very easy and went above and beyond her requirements to ensure I secured the property I wanted.

Hayley Mason Google

A really professional service from Kay and Kimberley. It was a very quick turnaround from getting the property on the market to finding a tenant. I would highly recommend both Kay and Kimberley to other landlords.

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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