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JLL Canary Wharf

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Had a smooth renting experience through JLL. They have a wide inventory of properties and do their best to get you a place that fits your budget and style. Jennifer Dawson and Kate Amos have been fantastic!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi Mohit, Thank you for your review. We are happy to hear you had a positive experience with JLL. Jennifer and Kate will be thrilled to read your kind words too! Thank you, JLL Canary Wharf Team

5.00 /5

I seldom give reviews, but this one is particularly well deserved. After a bad experience with a different London based Estate Agency, working with Ayesha from JLL Canary Wharf felt like a breeze. She is punctual, responsive, helpful, and pleasant, while maintaining a professional demeanor. Among other things, she went the extra mile and helped facilitate a number of custom arrangements with the landlord, to make some upgrades and also remove some furniture. The fact that we requested some of these arrangements post-signing, and yet received the same level of professionalism from Ayesha is even more commendable. Moving house can be a stressful endeavor, and she helped make the entire process easy, from viewing, to signing, to moving in, and even after. Well done! Nota Bene: this review doesn’t account for day to day property management, as this is handled separately within the Agency and it’s too early to form an informed opinion so soon after move-in. I will come back with a review for property management in due course.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Raz, We’d just like to thank you for taking the time to write this review. Thanks for your kind words about Ayesha too, we will make sure to pass your feedback on to her. We’re very grateful for clients like you and hope you will enjoy your new home. Thanks again! JLL Canary Wharf Team

5.00 /5

Massive thanks to Joanna Ludlow from JILL Circus Office. She is helpful and responsive. Extremely friendly and will go out of her way to help answer all your questions! I couldn't have sorted out my new accommodation as quick as I did without her! Strong Recommend.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Wei, Thank you, your review means a lot to us and we will make sure to pass your feedback on to Joanna. JLL Canary Wharf Team

5.00 /5

Joanna has been a fantastic. She helped us find the right property and provided a 5 star service. I couldn't recommend her highly enough. Highly professional and exemplary customer service.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi there, Thank you very much for this wonderful review! We're so pleased that Joanna has provided 5 star service and helped you to find your new home! We'll make sure to share your kind words with her too! Thank you, JLL Canary Wharf Team

5.00 /5

The service provided by JLL was great . Jennifer understood my demands & found me my perfect property even though I could only do viewings after 6pm . She was very organized & always responded fast to my emails . There was no time wasted on properties that did not meet my requirements so I would definitely recommend both her & the team at JLLPositiveResponsiveness, Professionalism

Reply from agent

Dear Simona, Thank you, your review means a lot to us and we will make sure to pass your feedback on to Jennifer, I am sure she will be pleased. JLL Canary Wharf Team

5.00 /5

Joanna from JLL Canary Wharf has been an incredible agent to us. Not only was she responsive and incredibly helpful throughout the entire process, but she also found us our dream flat. We could not recommend her enough!PositiveResponsiveness, Professionalism

Reply from agent

Dear Holly, Thank you so much for taking the time to leave an excellent rating. We're pleased to hear that Joanna was incredible agent and she managed to find your dream flat! We do hope you will enjoy your new home. Thank you, JLL Canary Wharf Team

5.00 /5

I am absolutely delighted with the whole JLL experience. I was able to rent out my apt in 3 weeks after taking possession despite that I am not able to be in London due to Covid. The team work at JLL was excellent including the walk through and the arrangements to get the furniture moved in and the viewing. I was seamlessly looked after by everyone in the team. I would recommend anyone who wants to rent out a flat painlessly in Covid times to use JLL’s services! Thank you guys! Jennifer Leung with thanksPositiveQuality

Reply from agent

Hi Jennifer, Thank you very much for your feedback and for choosing us to rent your property. It is wonderful to hear that you were looked after well and you found the process seamless and excellent. Thank you, JLL Canary Wharf Team

5.00 /5

JLL Lauren Hatcliff is our favourite agent. We were very well looked after from the beginning until the successful end. No question was too much for her and she was always available for us at any time. Specially for us being non UK residents she was of very big help and supported us where needed. We can recommend her any time and would use JLL because of her again. Parallel to JLL we had two other agencies working for us but it was no comparison to JLL due to Lauren‘s big impact. Thank you very much LaurenPositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Can never say enough how grateful I am to have received the great services from JLL, in particular to Jennifer. Jennifer is quick and responsive and understand clients' needs well, so that she gives all the great timely and practical advices in anticipation of your needs. Met some other agents before and never knew what is professional until I met JLL.

Reply from agent

Hi there, We'd like to thank you for taking time to leave this review. We're delighted to hear that Jennifer has provided professional service and helped you to find your new home. Thank you, JLL Canary Wharf Team

5.00 /5

I have recently had the best experience in ever in renting a property. They were attentive, friendly and highly professional. I have never gone through a letting process so smoothly. All questions were answered and have really provided a first class service from the start. I would highly recommend both Stephanie and Jennifer who as a credit to them and to JLL.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Richard, Thanks so much for your feedback! We’re really glad you decided to trust JLL in finding your new home. It's also wonderful to hear that you have never gone through a lettings process so smoothly. We will make sure to pass on the feedback to Jennifer and Stephanie. Thank you, JLL Canary Wharf Team

Contact details
Sales Phone:

020 7715 9700

Sales Email:

Mark.Montes@eu.jll.com

Lettings Phone:

020 7715 9700

Lettings Email:

Lauren.Hatcliff@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:00
Address

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE, London, UK, E14

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available