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JLL Kensington

387 Kensington High Street, London, W14 8QA, London, UK, W14

Claimed branch
4.8 402 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

George Pygall Google

From viewing to moving in less than a week later! Adam & Helena went above and beyond to organise all the different moving components to help me move in asap. I hardly had to think about anything! Thanks again to the team. Great experience.

Reply from JLL Kensington: Thank you so much, George. We're delighted that Adam and Helena could make your move so seamless and stress-free. The team will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
Ali Google

Adam Garson and Helena Borgese were very helpful with finding and helping me move in to my new flat. Adam was very friendly, showed me around the flat and all around the building even though I showed up a bit late to the viewing, he was very understanding and professional. Really appreciate the help from both of you.

Reply from JLL Kensington: Thank you for taking the time to share your experience. Delighted Adam and Helena provided such professional, understanding service during your move.
Prem Patel Google

Ayesha was absolutely fabulous. She arranged multiple viewings in the building we wanted, and even organised a viewing for us on a day she wasn't available herself. When teething issues came up with the contract, both Ayesha and JLL stepped in to make sure everything went smoothly. Renting in London is always stressful, but renting via a company like JLL is worth it. It probably costs a little more, but the relief of knowing you're dealing with true professionals more than makes up for it.

Reply from JLL Kensington: We are overjoyed to hear about Ayesha's fabulous service and professional support during your rental process. Thank you for choosing JLL.
Ellis Parry Google

I instructed JLL to market my Canary Wharf flat for let in April (available for a Tenant from 1st June). Everything went very smoothly and a quality Tenant moves in next week. The staff are professional, polite, responsive and efficient. They do what they say they're going to do by the time they say they're going to do it so you can plan viewings etc. with confidence. I highly recommend them.

Reply from JLL Kensington: Thank you so much, Ellis. We're delighted that the lettings process was so smooth and that you found a quality tenant. The team will be thrilled to hear this wonderful feedback about their professionalism and efficiency. We truly appreciate you taking the time to share your experience and recommendation.
Yashwant Singh Google

I recently moved into a property listed by JLL — my second in a row, and once again an absolutely flawless experience from start to finish. The viewing, referencing, and agreement process were all handled seamlessly, and I wouldn't hesitate to recommend JLL to anyone looking for their next home. A special mention to Adam Garson and Helena Borgese, who were fantastic throughout. Their quick turnaround on the listing and genuine support at every step made what can be a stressful process feel effortless. Couldn't have asked for a better team to help me find my new home.

Reply from JLL Kensington: Thank you so much, Yashwant. We're delighted that Adam and Helena could make your second move with us just as seamless as the first. The team will be thrilled to hear this wonderful feedback about their support and efficiency. We truly appreciate you taking the time to share your experience and recommendation.
Bonnie C Google

Lauren, Jennifer, and their team provided exceptional service from our first home visit to onboarding our first tenant. They were professional and approachable throughout the entire process. We were particularly impressed by how they went above and beyond to handle last-minute tenant demands. I highly recommend them to any landlord in the CW area; you truly won't find a better letting agent.

Reply from JLL Kensington: Thank you so much, Bonnie. We're delighted that Lauren, Jennifer, and the team could provide such exceptional support throughout your letting process. They'll be thrilled to hear this wonderful feedback about their professionalism and dedication. We truly appreciate you taking the time to share your experience and recommendation.
Georgia Fisher Google

Very helpful and always quick to respond, we worked with George Reeves who was great with any queries we had.

Reply from JLL Kensington: Thank you so much, Georgia. We're delighted that George could provide you with such helpful and responsive support. He'll be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
Mahesha Mahendran Google

George Reeves was very helpful and efficient in helping us move into our new place on a tight schedule! Really easy to work with and super responsive.

Reply from JLL Kensington: Thank you so much, Mahesha. We're delighted that George could help you move in so efficiently despite the tight schedule. He'll be thrilled to hear this wonderful feedback about his responsiveness and support. We truly appreciate you taking the time to share your experience.
Adriana Andronescu Google

I have recently rented a flat through them with the kind help of Mr. George Reeves. I have nothing but praise for the service I received, not only because of his kindness throughout the whole process, but also because of how fast, efficient, and clear everything was from beginning to end. He handled all my questions very promptly and guided me through all the necessary steps, explaining everything in detail. It was a very smooth and pleasant experience, and I couldn’t recommend working with him more highly. Thank you!

About JLL Kensington

Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.

Website: http://residential.jll.co.uk

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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