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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Kenton Boy Google

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.

Reply from JLL City of London: Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R
Sohail Anwar Google

We had a fantastic experience with Houseman Properties! Emma and Raphael were instrumental in helping us secure a beautiful property in London. They went above and beyond to advocate for us as tenants, and the professionalism in handling paperwork was impressive. Emma's continuous support, from document work to the final check-in, made the entire process seamless. I highly recommend them for anyone seeking property services in London. They really understand their work and client-side as well.

Reply from JLL City of London: Thank you very much for the excellent review. You have been a pleasure to work with. We wish you much peace and happiness in your new home.
Alisha Christie Google

I cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.

Reply from JLL City of London: Thank you for the five-star review. You have been a pleasure to work with. Emma and I wish you health and happiness in your new home. Raphael
Jyoti Vakharia Google

I stumbled upon Houseman Properties advertising a 2 bed rental property late summer. Arranged a viewing and was astonished it was a 1:1 appointment. Met with Raphael and the tenant for viewing. From this first visit to moving in Raphael & Emma were extremely helpful, professional and detailed. Everything fell into place quickly efficiently and simply. I was supported through out, all my questions quickly followed up and answered and including awkward questions too were dealt with ease. Move-in was made with ease and follow ups were dealt with professionally with a lot of empathy. All matters were just taken care of. Absolutely amazing! Raphael and Emma both make a wonderful team and are professional, friendly respectful of individual needs and very supportive . I would choose Houseman properties again and referred them to my friends and family.! Excellent service! Everything taken care of! Absolutely brilliant service! I highly recommend Raphael & Emma! Thank you!

Reply from JLL City of London: Thank you for the review. It's been a pleasure helping you. We wish you peace and happiness in your new home Emma + Raph,
Steve Respinger Google

We have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during the tenancy. They have very good relations with the contractors they use and can always be relied upon to take a pragmatic view around any issues that crop up. Trust is a word that sometimes gets forgotten in this area, but not here.

Reply from JLL City of London: Thank you for the five star review. You are a pleasure to work with.
Ruize Yuan Google

Thank you Jll for helping me to find my future flat to live, my agent Amelia Hoskin helped me a lot, at first I had chosen a property, but for some reason it was cancelled, and Amelia helped me to find another property when there was a shortage of properties, thank you so much Amelia, I was amazed at Amelia's excellent ability.(Maybe have some grammar problems, my English isn't very good. 😂)

Reply from JLL City of London: Dear Ruize, thank you for your touching note and your kind words about Amelia. Pleased to hear she managed to find you a property and we hope you will enjoy your new home. Thank you, JLL
Federica Costa Google

Briony has been very helpful in responding to our emails quickly and supporting with resolving problems in the property. Wonderful customer service.

Reply from JLL City of London: Thanks for your review, your feedback is always appreciated!!
Sean Anderson Google

Manning have been our agents for a few years now and we've always been pleased with the service.... especially Briony who has recently helped us find new tenants.... always keeping us up-to-date and well informed.

karl Tavis williams Google

Friendly and efficient staff

Reply from JLL City of London: Thank you Karl for taking time to provide us with a 5* review. Regards
Bad Kid Google

Responsive and very helpful!

Reply from JLL City of London: Hi there, thank you very much for your 5 star review, it means a lot to us! Thank you, JLL

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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