Elms is by far the best agency we have used to rent from, any time we've had an issue in the past has been dealt with very quickly and Jade would go the extra mile to oversee all issues have been sorted. We feel very lucky as other agencies we have dealt with in the past would send contractors around with absolutely no interest in taking on the work, this is key having a direct line with any agency, top recommended, if you want to rent your flat/house or looking for accommodation, definitely give them a shot.
Reply from Elms Estates: Thank you for such a great review Chris, Jade will be delighted with this. She has a thankless task sometime so you recognition will be greatly received.
One of the best property Agency in London.
I had pretty much experiences for renting flat in London (around 7times).
I finished contract with Elms few weeks ago :) so I can write honest review.
1. Very quick responds, whenever you have problem or want to ask something else, they are willing to help you out and answered back ASAP even in a day :)
2. Friendly and quick process, as I mentioned, the best point of this agency is quick and quick :) whenever I had issue, they sorted out immediately👍🏻
3. Very good bridge between tangents and landlords.
This is not really big reason but also very big reasons, so many properties agency I had was too late to responds or too much process to report issue. But Elms are not.
+Even deposit back was very quick in 2weeks :) If you do not have any problem when you move out or damaged something, It gonna be very quick like my case.
PS, Thanks Jade for helping everything me out for a year, I really appreciate 🙂
Reply from Elms Estates: Hello Jojo, thank you for your kind review, your comments are very much appreciated.
I have forwarded your comments to Jade. As one of our property managers, Jade spends the majority of her day dealing with problems and maintenance issues as quickly and effectively as she possibly can, but usually with little to no thanks at all. For you to recognise her work as you have, has really put a smile on her face and i am sure will give her a lift for the rest of the week.
Many thanks.
Landlord;
I have been working with Elms Estates for near enough 20 years now. They have managed multiple properties for me. The Team, Husnain, Sean, Jade and all are a pleasure to work with. Always super professional. Most importantly, they look out for both Landlords and Tenants Interests, doing what an Agency should do, ensure the Transaction between both parties is fair and correct. When in need of letting out a property, we go straight to Elms, I have no interest in talking to anyone else. Thank You
Reply from Elms Estates: Thank you for such a great review Ambreen. Where have those last 20 years gone? Here's to the next 20 though.
Kind regards
One of the best property Agency in London.
I had pretty much experiences for renting flat in London (around 7times).
I finished contract with Elms few weeks ago :) so I can write honest review.
1. Very quick responds, whenever you have problem or want to ask something else, they are willing to help you out and answered back ASAP even in a day :)
2. Friendly and quick process, as I mentioned, the best point of this agency is quick and quick :) whenever I had issue, they sorted out immediately👍🏻
3. Very good bridge between tangents and landlords.
This is not really big reason but also very big reasons, so many properties agency I had was too late to responds or too much process to report issue. But Elms are not.
+Even deposit back was very quick in 2weeks :) If you do not have any problem when you move out or damaged something, It gonna be very quick like my case.
PS, Thanks Jade for helping everything me out for a year, I really appreciate 🙂
Reply from Elms Estates: Hello Jojo, thank you for your kind review, your comments are very much appreciated.
I have forwarded your comments to Jade. As one of our property managers, Jade spends the majority of her day dealing with problems and maintenance issues as quickly and effectively as she possibly can, but usually with little to no thanks at all. For you to recognise her work as you have, has really put a smile on her face and i am sure will give her a lift for the rest of the week.
Many thanks.
I have nothing but praise for Shaun and the team . They were attentive , professional and so helpful . Nice people to deal with. We live far from the flat we were selling and they did a great job looking after everything for us through two failed sales and then the ‘third time lucky’ sale . If all estate agents were like this the industry would be very well regarded ! Thanks Shaun and Elms Estates .
Reply from Elms Estates: Thank you for such a fantastic review Louise. One for us to be proud of.
I have relayed your feeback to Shaun, who is delighted. I understand this was a long and difficult transaction, but we a so happy to have got there in the end with a completion to everyone's satisfaction.
Kind regards
Firstly i’ll say this , never been in the position of selling a property in london before .
so when i decided to go with Elms Estates , i was a little bit like a rabbit in head lights !
Need not have worried .
Shaun and his team have been great , from beginning to end
i’ve been able to send emails and chat on the phone with Shaun and co easily
They have been friendly , polite , professional and patient
nothing has been too silly a question
( and i’m sure i’ve asked some )
i would recommend this company
with out a doubt
Good job well done
shirley of sheffield
Reply from Elms Estates: Thank you for your review Shirly, it was an absolute pleasure to handle the sale of Gales Gardens for you.
Kind regards
I had the best experience with Elms Bethnal Green. Husnain is very helpful and reactive. He made things very easy for us and is very professional. I highly recommend this agency!
Reply from Elms Estates: Thank you for your review Jamila, these really mean the world to us and Husnain will be delighted with your comments.
Have had very positive and helpful experiences with Husnain, both in the viewings process and since moving into our flat. He always responds quickly to our questions and goes above and beyond to help us out!
Reply from Elms Estates: We are delighted to hear your feedback Jake. Thank you for your review.
Husnain was such a big help when we needed to move asap, would definitely use him again if we want to move in the future!!
Reply from Elms Estates: Thank you Victoria, I will make sure your comments are relayed to Husnain. Who I am sure will be more than happy to help with you next move also.
About Elms Estates
Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond.
We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.
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Rutland Elms
Jade Hall
Brandon Gayle
Adam Newley
Villy Georgieva
Gabriele Saldaite
