I will have to give the staff at Northwood a 5 star for being accommodating, professional, helpful and exemplary customer service delivery. I tried various estate agents however Northwood are far the best of the bunch. I would like to say a big thank you to the team at Northwood.
I have just taken on a tenacy with Northwood and i have been impressed so far with my dealings with them. Rachel went through all the paperwork in a friendly and professional manner when i was signing my agreement at the Office. I've no doubt that if any problems arise she will do her best to resolve them for me.
Northwood have been managing my property in Liverpool for over 10 years and I have always found their service excellent. Communication is always prompt and any issues with the property requiring repairs are always managed quickly and efficiently. Most recently Rachel has managed the upgrade of kitchen units in my property which again was professionally managed with prompt communication and updates.
It's early days but so far the service has been great. The team has been a pleasure to work with and the communications have been first class at every stage. Long may things continue in this way! Great work, well done and thank you Northwood Liverpool!
From buying the house to letting it, Northwood has always been very helpful. The staff give advise wherever needed and communicating to us about any problems that arises. We like the "guaranteed rent" scheme as it give us some peace of mind. We recommend Northwood to those planning to buy house, landlords and tenants.
Have used Northwood for about 12 years to look after Various house’s an flats I found them very professional good communication an I can relax Do my normal job an not worry about the property’s Would recommend 😀
Excellent service, right from the start till date. Whole process of renting the property was smooth and simple. Staff really friendly and helpful. Repairs are sorted out quickly. Will recommend Northwood Liverpool for sure.
I called this branch looking for some information on where to buy in Liverpool. I was answered by Ellie and received an extremely welcoming and non bias phone call filling me with confidence in finding a property through them. Because of the good customer service, even if I don't buy a property through them, I will be sure to use their letting services.
Fantastic customer service from Ellie-May! Would definitely recommend to any other new landlord looking for a great agent :)
The service received was absolutely brilliant I dealt with a young girl Ellie an she couldn’t of done more for me. She is a real asset to the business.
15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ, North West, UK, L12
Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!