Absolutely unprofessional. I was interested in a pretty hefty priced 2 bed flat and emailed twice and left two messages with the admin team who were efficient as they both emailed somrone called Michelle the letting negotiator I actually put my interest in straightaway. I received no call back or reply to my emails either way to state if I could view it or if it was already taken. Absolutely appaulled. I dont appreciate being ignored as being a professional myself I certainly dont do it.NegativeProfessionalism

Seem to be as crooked as Lombard Street in California, will not let view houses, make excuses to persuade you against wanting to view.Will not allow you to view, will not accept offers.Must be selling houses to people they have lined up for a set price and accepting backhanders that why not allowing viewings or offers.Should be investigated..crooks

Shocking service, I requested an appraisal on a property in lindley. I was booked in, there was a no show. I chased them and had an apology via email from the manager informing me he would go himself and he would look into why it was missed. To this date I have called numerous times only for them to reply saying they would call me back. I have never had a call back. If this is the service before they market the property I would dread to think of how they would be during the marketing/sale process.

They make moving very stressful. Never update you. They take your money but do not tell you anything. They will tell you to keep an eye on the tracker yet they do not update this and worst of all they lie on your face. I have asked for a manager to call me but they never have. I can't speak for everyone who works for them but the person i deal with Just made our rental move a terrible experience and if one person is trained to work that way then i have no reason to think that anyone else there is any better. Also dealing with Boultons...They were so much more efficient and better.

Worst rental experience! Would not recommend. Charged £45 to empty a freezer and £45 for light bulbs, £150 to clean although the property was returned immaculate

Absolutely unhelpful and rude when trying to arrange a viewing! If you try to arrange a viewing and all your getting is sharp and frosty responses and your made to feel awkward then it’s bad for customers. All I wanted is to know the next available time and it was the hardest experience I’ve had, both the head office and Lindley acted the same way when asked for times. If your a seller and your hopes are to get people through the door, especially CASH buyers and your agent can’t fit you in for a week on a newly listed property then you have to ask yourself is you are with the best agent.