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Ryder & Dutton - Huddersfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

They are completely irresponsible and ridiculous. I booked and confirmed a viewing, they changed the time twice. Finally, I received a confirmation by email and time is confirmed. I drove a hour with my family and attended the viewing on time at 10am, Unfortunately, nobody is opening the door, we tried to email or call office won’t be able to reach anyone. After 2 hours, an agency called Norman called me said my time is 11:45am, I said it’s ridiculous & impossible, the confirmation shows it’s 10am how could he lie to us this way? I have the proof and confirmation it’s 10am. This is the worst property agency ever, stay away or you are going to waste your time

Reply from agent

We are sorry that this viewing time had to be rearranged however we did send an e-mail confirmation for the viewing time of 11.45 and a text reminder was also sent. Thanks, Gareth

1.00 /5

Not very helpful if neighbours with a problem to the house for letting

1.00 /5

We put offer in land at cowlersley lane, huddersfield and after our all paperwork they call and send in written say our offer is accepted and send paper work to our solicitor and we paid our solicitor and they took house from sale and after week Mr Charlie Brow rang us saying they got another 2 offers more than ours we list 2000 pounds and very disappointed by Ryder and Dunton I advise all clear this with them before pay its not professional look like doing bad practice

Reply from agent

Hi Mr Singh, We totally appreciate your frustration. Whilst this situation is not preferable, there is a legal obligation to advise our sellers of any serious offers that we receive throughout the progression of a property transaction. In this case, our seller chose to proceed with a more favourable offer.

1.00 /5

Shocking..made an offer for a house on scar lane sales assistant Oliver who called me back and told me that my offer had been ACCEPTED l then returned my proof of funds ect arranged for a solicitor all ready to go..two days later Oliver …

1.00 /5

Shocking..made an offer for a house on scar lane sales assistant Oliver who called me back and told me that my offer had been ACCEPTED l then returned my proof of funds ect arranged for a solicitor all ready to go..two days later Oliver the sales man called me to say that it might take longer for the sale to complete because the vendor needed to sort out probate and had two more viewings for the house at the weekend ?? Oliver said that he would not be able to speak to me for a few days as he will be on annual leave ( very convenient) a few days later I got a call to say that a higher offer had been accepted for the house and the house had now been sold I am sure gazumping is not law breaking but I do ask is this good business??

1.00 /5

The most upsetting experience I ever had .I put the offer on the property all documents were ready to get going and the next day they put the price up with £ 10.000 saying if I am still interested I can put an other offer on.. Really bad 😞 I never been so upset like this before the worst business management I ever came across.. …

Reply from agent

We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can apologise and fully understand what has happened, but unfortunately we do not appear to have any record of you. We would be very grateful if you could contact Martyn at our Huddersfield office on 01484 506407 to discuss this in further detail.

1.00 /5

Booked a valuation online but noone came out or called to say they had cancelled. Then they gave an over the top in office valuation without viewing the property.

1.00 /5

Poor customer care.We phoned over a week ago regarding a property and after doing what was asked to sign up with yourselfs and my wife sending an email regarding the form no body bothered to get in touch dispute the fact that we have all the money ready to go. This is very poor customer care and due to this myself and the wife are going to have to really consider doing business with the company ant any timeNegativeResponsiveness

Reply from agent

Hi Shaun, can you please let us know which property you are enquiring about and where you sent your email to and we can investigate further. Alternatively please call the branch on 01484 506407 and we will assist where we can.

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2 Acre Street, Lindley, HD3 3DU, UK, HD3

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