The service i have received has been great. From the start of my property search with Danny Hassall in the High Wycombe branch. Katie Ralls in the contracts department to being in my new home. Now I'm in Hannah Alltree has been great with helping me get all the little faults put right.
Ben, Richard and Holly were great to deal with during the sale of my late fathers property. Having never done something like this before, they really helped me understand the process and guide me through it, and were prompt to answer any questions I had, and quick to respond with new viewings and offers when the first buyer fell through. Would recommend them to anyone in the area thinking of selling or buying.
Having recently moved house to Lightwater I was particularly grateful to Holly from Chancellors for keeping us informed of the situation during a difficult exchange. In fact she was far more informative and active on our behalf than our own agents. Once again thank you Holly for your help and I am delighted to be able to have the opportunity to write this testimonial.
Emily Hobbs was fantastic sorting out all our queries. Very helpful and a great service.
Emily Marla has been fantastic and really really helpful throughout our tenure with her. She was punctual, caring and made sure we were looked after.
Keylen Wilson has been dealing with my apartment and I must say, everytime there may have been an issue, she has dealt with it professionally and efficiently. 5 stars from me!
Emilia Brugognone from the lettings department has recently been a great help in getting vital information to me needed for my tax return. Helpful, positive and extremely polite. Thankyou Emilia.
The 5 stars I have given in this review is for ONE person only at chancellors head office in Bracknell, her name is EMMA KEELEY, I contacted her office in need of advice and a lot of guidance which I might add have been asking my local lettings dept of the SURBITON office for the last 3 - 4 weeks only to be TOTALLY ignored, bearing in mind that we have been paying them a letting fee for the last 14 months for the tenants that they put in, We first used the Surbiton branch in 2009 when we purchased the property off of them and the service we received was 5 STAR, so when we decided to let it 14 months ago we decided to use them again, once again the service was 5 STAR, So when Our first tenants decided to leave the property we didn't feel that we had to go anywhere else other than our local SURBITON branch because of our previous dealing with them, How wrong we were, the team had changed, they don't listen to what you want and I sure on this experience don't care. Emma KEELEY has done FAR more in the last 24 hours to help us and totally solve the problems we had regarding our property and keep our financial losses to a minimum,which the SURBITON office could have done if they chose to. A BIG thank you to EMMA KEELEY for all your help to myself and my wife, 5 STARS Emma. I could write more about the local office, needless to say I don't think we will be using them again. If someone from head office would like to contact me I would be happy to answer anything regarding this stressful experience.
Have been dealing with Chancellors since I moved into my property last October. I have found them and Shannon Harris in particular extremely helpful and quick to respond. Very happy with the service level provided. Thanks!
Great service from Emilia Brugognone. Helpful and flexible. Thanks
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76 Guildford Road, Lightwater, Surrey, GU18 5ST, South East, UK, GU18
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