When privately renting it can be a real worry when it comes to repairs that are needed, and having privately rented many properties in the last 10 years I’ve come across a range of agents and landlords and can honestly say that Trupti at Charter Whyman is a total asset to the company. She’s extremely responsive, keeps me updated with progress and is always polite and friendly. I feel much less anxious knowing I have someone like her to turn to when needs be - would definitely recommend this agent based on my experiencePositiveResponsiveness

We've been delighted with our experience with Charter Whyman. They take a very personal approach, working to understand exactly what we're looking for and lining us up with great options. Danny in particular has been exceptionally helpful throughout, guiding us through the process of searching and buying with kindness and good humour. I would 100 per cent recommend Charter Whyman to anyone looking in Letchworth Garden City, Hitchin and surrounds.PositiveResponsiveness, Quality, Professionalism

From the start of the process of selling our home the whole team at Charter Whyman were fabulous. From my initial contact with Simon Walton, the house valuation , professional photos, sales particulars, and the walk through video by Jonathon were all completed in 5 days and we were primed for success . The team didn't disappoint, only sending qualified buyers to view the property, which resulted in fabulous interest and an asking price offer in 14 days (during a pandemic) . Magdalena Lora the Senior Sales Progressor then took over. What can you say about Magdalena, she is the most competent , patient and professional person you could wish to have on your team. When we were given an ultimatum by one of the chain (not me) she rose to the occasion, successfully coordinating and managing all parts of the chain to meet the deadline. We exchanged in just 9 weeks when considering we had a 2 week shut down for Christmas and New year and a new national lock down in the middle is simply amazing. What a brilliant Team, Thank you.PositiveResponsiveness, Professionalism

First time buying/ renting a property and Charter Whyman have been very helpful. Any queries and questions are resolved as soon as possible, both Salim and Trupti have been amazing and professional throughout while also building a great relationship throughout. Highly recommend that anyone in the local area should go to Charter Whyman if in the need for a new property, you will not be disappointed!PositiveResponsiveness, Quality, Professionalism

Fantastic service from Charter Whyman. Dealing with, what can be a very stressful time for house buyers and seller, the whole process was flawless and we managed to exchange a complete on our sale and purchase in a very short space of time, and within a Pandemic. Jonathan, Simon and Magdelana were all marvelous and I definitely highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

From the first phonecall, to receiving the keys in my hand, the Charter Whyman team have been very professional, helpful and guiding through out. Honest, human and very considerate of our needs, their approach during a challenging time our country faces was utterly brilliant. The balance was always met between great service and keeping up the momentum which is often needed when moving home. I trusted their advice and appreciated their candour. I can not recommend Charter Whyman highly enough.PositiveResponsiveness, Quality, Professionalism, Value

I have worked with Charter Whyman on a number of occasions and always found them to be responsive and professional. On a recent house sale for my mother, Daniel really stood out. He kept us informed every step of the way and was always courteous and professional. The marketing material was to very high standard alongside a video which I am sure helped attract interest. I would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism

Charter Whyman have just completed the sale of our property, which owing to Covid, has taken far longer than anyone could have imagined. They were very considerate and respectful (we are in our eighties) from the outset. Simon was always very pleasant to deal with and helpful throughout the process, but especially after lockdown when the end of the chain broke down and a new and reliable buyer was needed for our buyer's property. Other members of the team we dealt with were also very helpful and communication throughout was excellent. We would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

I was very pleased with the service I received from Charter Whyman. Every member of the team that I encountered was both knowledgeable and helpful. The initial valuation and the progress-chasing/updates were particularly impressive. What's more - and very important during the stressful experience of moving home - they were always quick to answer the phone or deal with enquiries in person. I would wholeheartedly recommend Charter Whyman. They do a great job and do much to make the house moving experience a little less onerous.PositiveResponsiveness, Quality, Professionalism

Selling a house is stressful but under the expert co-ordination of Magdalena, the process was very smooth from offer to completion. I did not look forward to selling a house during a pandemic but from the beginning of the process, the valuation by Simon and walkthrough video really helped to solve the issues, with prospective buyers viewing virtually before booking a visit in person. When we had an offer it was from a serious buyer after just six weeks. I highly recommend Charter Whyman.PositiveResponsiveness, Professionalism