We are extremely happy with Charter Whyman. They are professional and are always quick to respond if our tenants have an issue. Trupti is a true star - always helpful and quick to find a solution to any problem. She goes above and beyond time and time again to help whenever necessary. Thank you Trupti for being excellent at what you do.PositiveResponsiveness, Professionalism

I honestly cannot praise Charter Wyman enough, form day one I have had their support and understanding. I had never private rented before and didn't have a clue. They guided me through the process and made it so easy. Trupti my new account manager has been an absolute angel and is always one step in front of me making sure I am looked after. I would highly recommend Charter Wyman to anyone, whether buying or renting, they are a wonderful team.PositiveResponsiveness, Quality, Professionalism, Value

I rent through CW and feel very well supported. The viewing/arranging of the rental was a breeze with Salim and I took confidence from their professionalism displayed in that one viewing. Trupti now supports me with any ongoing queries / problems that pop up as a tenant. Communication lines are fantastic, which at this difficult time is even more important. Any issues are quickly responded to and the necessary fix put in place. Very happy with CW servicePositiveResponsiveness, Quality, Professionalism

The whole process of renting with Charter Whyman has been easy. Their property management team, in particular Trupti, have been very attentive with response to any queries and issues we have encountered and have professionally rectified these in a timely manner. She has gone above and beyond to help us which is very much appreciated.PositiveResponsiveness, Professionalism

This was my first time renting out my apartment in Letchworth and from the time I first approached Charter Whyman (via whom I originally purchased the property) with a view to letting it out, their support and professionalism have been brilliant. From the manager, Salim who arranged the marketing through to Ines and Trupti who provide the ongoing negotiations and management, I could not find fault nor be better pleased. Prompt, professional responses and consistant situation updates made the whole experience comfortable and pleasant. I also get the impression that they treat the tenant with the same respect and professionalism which makes for a good ongoing and trouble free let. My thanks to them all.PositiveResponsiveness, Quality, Professionalism, Value

This agency have been nothing but exceptional, 100x better experience I have ever encountered when compared to other agency that I have rented properties through before. Trupti and the team at Charter Whyman have been very helpful from the very day we moved in. They are very prompt and professional, and they do make you feel like a valued customer. I would have given more stars if I could.PositiveResponsiveness, Quality, Professionalism, Value

We contacted Charter Whyman to handle the sale of our property. In spite of the very difficult circumstances caused by Covid restrictions, the sale was handled most courteously and efficiently from initial valuation and advertising to completion. In particular, Magdalena worked extremely hard to manage the 'chain' and to bring the sale to fruition. Many thanks to all. Highly recommended.PositiveResponsiveness, Professionalism

Bought my first home through Charter Whyman. From the initial viewing through to the final completion they were fantastic. They always insured quick responses and were so informative. Would definitely look to buy through them again in the future. Thank you very much, I love my new home.PositiveResponsiveness

After being treating exceptionally badly by another Estate Agent, Charter Whyman came to the rescue and we secured another rental property quickly and efficiently. Since then, Trupti has come on board and taken over the inspections and management of the property. She is very quick and efficient to respond to any queries, and is very pleasant and convivial to deal with. A new longer lease (at her suggestion) has just been drawn up and agreed well in advance, allowing us the chance to relax for the coming year or so.PositiveResponsiveness, Quality, Professionalism, Value

We recently used Charter Whyman to let a property for us, I have to say that I can't say a bad word about them. The staff have all been extremely helpful, professional, responsive, fast moving - the property let was agreed within a week and they have handled the whole process for us. Couldn't recommend them more.PositiveResponsiveness, Quality, Professionalism, Value